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SAP

SAP Ariba Contracts

Composite Score

7.8 /10

CX Score

7.9 /10

37 Reviews Write a Review

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What is SAP Ariba Contracts?

SAP Ariba Contracts combines AI and automation to modernize and elevate your contract management lifecycle—helping you reduce costs, strengthen supplier relationships, and improve business outcomes.

Analyst Research

Company Details

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SAP Ariba Contracts Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

98 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Ariba Contracts?

2% Negative

4% Neutral

94% Positive

Pros

Security Protects
Respectful
Continually Improving Product
Trustworthy

Cons

Under Delivered

Feature Ratings

Average 82

Reporting Analytics

Contract Authoring

Contract Approval

E-Signature

Obligation Management

Workflow

Integration

Redlining

OCR Support

Searchable Repository

Clause Management

Vendor Capability Ratings

Average 81

Quality of Features

Business Value Created

Ease of Implementation

Breadth of Features

Vendor Support

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

SAP Ariba Contracts Reviews

Jeremy C.

Role: Consultant
Industry: Communications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Hugely powerful, massively comprehensive. Amazing!

Likeliness to Recommend

8 /10

What differentiates SAP Ariba Contracts from other similar products?

The sheer breadth of functionality of this kit. It is feature-rich, laden with very well thought-out functions and workflow. Everything you could possibly want is in this suite in bucket loads.

What is your favorite aspect of this product?

It comes as an extremely comprehensive piece of kit right off the shelf, but the sheer customisation options to help your individual business are exceptional. There is nothing this software can't do for your applications, and frankly it'll likely do things you hadn't even thought of!

What do you dislike most about this product?

It is intuitive, and the interface makes navigating and deployment as easy as it could possibly be, but this is so laden with features, functions and menus that at first the learning curve for adoption may seem extremely steep and overwhelming. Persevere, it is well worth it.

What recommendations would you give to someone considering this product?

It has everything and more you could possibly need. So is this overkill for your individual needs? Consider carefully to make sure yo uhit that sweet spot balance of functionality vs usability.

Pros

Effective Service
Helps Innovate
Reliable
Performance Enhancing

Francisco M.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

is that it works very well in Latam unlike other

Likeliness to Recommend

10 /10

What differentiates SAP Ariba Contracts from other similar products?

The admin panel is easy to use and fully featured, and the UI keeps getting better every month. I have also contacted support a couple of times through the dashboard and they always respond quickly.

What is your favorite aspect of this product?

Everything else positive I see in the support ticket, they help with your customers every day, if you are busy or don't have time, the support goes in the middle and helps the other person (this is very important).Handling billing with the software is often stressful, but Stripe is a joy to work with and I wish all the products were up to their standards.

What do you dislike most about this product?

I guess if I had to say one thing it would be that if a customer gets their account number wrong, it takes 4-5 days to find out that the payment didn't go through and they usually don't provide a reason. I don't know if this is something that could be changed, but it's a bit inconvenient.

What recommendations would you give to someone considering this product?

It launched its first product ipgeolocation.io two years ago and we used Paddle as our payment processor for the first time. I really appreciate the way Paddle manages everyone's payments, payment links, subscriptions, VAT, GST and sales tax brilliantly.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

daniel l.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Great for complex and big companies

Likeliness to Recommend

9 /10

What differentiates SAP Ariba Contracts from other similar products?

The amount of capabilities and the look and feel

What is your favorite aspect of this product?

excellent for complex process

What do you dislike most about this product?

some times is complex and you need to send instructions to the final user to understand the process

What recommendations would you give to someone considering this product?

is perfect for big companies with a lot of vendors

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

SAP Ariba Contracts

What is SAP Ariba Contracts?

Company Details

Need Assistance?

SAP Ariba Contracts Ratings

84 Likeliness to Recommend

98 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love SAP Ariba Contracts?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Reporting Analytics Perform analysis of contract portfolio and provide insights into the contract portfolio.

Contract Authoring Creation of the contract with legal controls such as contract structure, required information, drafting parameters. Integration with MSFT Word is high value.

Contract Approval Automated and hierarchical approval process from one or many approvers of a contract(s) within the CLM system.

E-Signature Native e-signature capabilities and/or integrations to 3rd party e-signature solutions.

Obligation Management Obligations, deliveries, SLA status, key event tracking of contract events through the CLM system

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

Integration Linkage from CLM to transactional systems such as order management systems, accounts payable systems, CRM, P2P/S2S, Legal Matter solutions, and risk management

Redlining Ability to redline agreements, with version control, and across various document formats.

OCR Support Automated import of 3rd party and legacy agreements

Searchable Repository Storage and indexing of contracts by various criteria, including meta-tagging capabilities. Online access to all personnel that need access to them

Clause Management Presence of a clause library, ability to build clause libraries, AI overlay for review and analysis of contract clauses via Machine Learning

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

SAP Ariba Contracts Reviews

Jeremy C.

Hugely powerful, massively comprehensive. Amazing!

Likeliness to Recommend

Pros

Francisco M.

is that it works very well in Latam unlike other

Likeliness to Recommend

Pros

daniel l.

Great for complex and big companies

Likeliness to Recommend

Pros

Most Popular SAP Ariba Contracts Comparisons

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Feature Ratings

Reporting Analytics

Contract Authoring

Contract Approval

E-Signature

Obligation Management

Workflow

Integration

Redlining

OCR Support

Searchable Repository

Clause Management

Vendor Capability Ratings

Quality of Features

Business Value Created

Ease of Implementation

Breadth of Features

Vendor Support

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness