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SANS Institute

SANS EndUser

Composite Score

7.5 /10

CX Score

7.7 /10

34 Reviews Write a Review

Claim Software

What is SANS EndUser?

Easily manage your cyber awareness training program. The SANS Advanced Cybersecurity Learning Platform makes it easy to track results, be compliant, and change behavior.

Company Details

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Awards & Recognition

SANS EndUser won the following awards in the Security Awareness & Training category

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Product Impact
Conflict Resolution

Latest Award, 2026

0 Top Rated Capabilities

1 Top Rated Features

2025

Product Impact
Conflict Resolution

2025

Product Impact
Conflict Resolution

2023

0 Top Rated Capabilities

1 Top Rated Features

2022

Conflict Resolution

2022

SANS EndUser Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SANS EndUser.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

4
Since last award

97 Plan to Renew

2
Since last award

81 Satisfaction of Cost Relative to Value

4
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SANS EndUser?

8% Negative

2% Neutral

90% Positive

Pros

Enables Productivity
Trustworthy
Fair
Performance Enhancing

Feature Ratings

Average 79

Real-time analytics

Ease of User Management

Just in Time Alerts

LMS Integration

Customizability

Topic Breadth

Security Awareness Dashboards and Reporting

Knowledge Tests

AI Capabilities

Interactive Training

Gamification

Vendor Capability Ratings

Average 77

Ease of Implementation

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

SANS EndUser Reviews

Role: Operations
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jul 2020

Product is user friendly & doesn't disappoint!

Likeliness to Recommend

9 /10

Pros

Client Friendly Policies
Security Protects
Helps Innovate
Continually Improving Product

Rain P.

Role: Information Technology
Industry: Engineering
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2020

SANS TRAINING & SERVICE, FANTASTIC PRODUCT!

Likeliness to Recommend

8 /10

What differentiates SANS EndUser from other similar products?

They offer a wide variety of of very robust suite of computer-based training modules, support materials and online phishing training meeting and exceeding our needs and expectations

What is your favorite aspect of this product?

The robust options of suite of computer-based training modules

What do you dislike most about this product?

The cost is somewhat higher than I would like, however, the products and services received definitely pay for themselves as well as the benefits we see since implementing this software

What recommendations would you give to someone considering this product?

SANS provides a very intensive and immersion training designed to help us and our staffs understand the steps properly and practice for defending our systems and network against most dangerous threats.The Coursers very important and immediately useful technique which we can put to work effectively and immediately

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Under Delivered

Vic J.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2020

Easy to use, you will not be dissatisfied.

Likeliness to Recommend

7 /10

What differentiates SANS EndUser from other similar products?

Lots of options to chose, you will find something useful.

What is your favorite aspect of this product?

The institute lets me pursue different degree options.

What do you dislike most about this product?

Nothing yet. Wish I found it sooner.

What recommendations would you give to someone considering this product?

Research to see the benefits, then choose of all the options they provide.

Pros

Performance Enhancing
Enables Productivity
Caring
Fair

SANS EndUser

What is SANS EndUser?

Company Details

Need Assistance?

Awards & Recognition

SANS EndUser Ratings

86 Likeliness to Recommend

4 Since last award

97 Plan to Renew

2 Since last award

81 Satisfaction of Cost Relative to Value

4 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love SANS EndUser?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Real-time analytics Monitor the behavior of the user or a group so it can provide reports and guidance on the risk profile and suggest training content

Ease of User Management The CBT product is easy to use and administer with multiple end user groups and to regularly manage the awareness and training program.

Just in Time Alerts Integration with other security technologies, such as DLP, EPP, etc. allows users to be warned before taking potentially dangerous actions.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Customizability Training content can be modified or customized to organizational needs. This can be done through the product itself or by direct request to the vendor.

Topic Breadth The breadth of training topics being covered is broad and fairly comprehensive, including industry-specific or compliance-based topics as needed.

Security Awareness Dashboards and Reporting Dashboards and reports for employee completion of training, test scores, and other aspects of the security awareness and training program.

Knowledge Tests Testing is available to gauge the knowledge levels of end-users, particularly after a training module has been completed.

AI Capabilities Artificial intelligence to enhance Security Awareness & Training to yield insights from unstructured data leveraging ML, NLP, deep learning, semantic indexing

Interactive Training Follows the concepts of micro learning approach with short burst of interactive videos and modules

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

SANS EndUser Reviews

Product is user friendly & doesn't disappoint!

Likeliness to Recommend

Pros

Rain P.

SANS TRAINING & SERVICE, FANTASTIC PRODUCT!

Likeliness to Recommend

Pros

Cons

Vic J.

Easy to use, you will not be dissatisfied.

Likeliness to Recommend

Pros

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Feature Ratings

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