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Samsara Logo Award Winner Product Badge
Samsara Inc

Samsara

Composite Score
8.9 /10
CX Score
8.8 /10
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Category
Samsara
8.9 /10

What is Samsara?

Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.

Company Details

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Awards & Recognition

Samsara won the following awards in the Fleet Management category

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Samsara Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Samsara.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

99 Plan to Renew

76 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Samsara?

3% Negative
10% Neutral
87% Positive

Pros

  • Respectful
  • Security Protects
  • Helps Innovate
  • Acts with Integrity

Feature Ratings

Average 87

GPS Tracking

92

Asset Management

89

Driver Management

88

Vehicle Management

86

Dispatch Management

84

Fleet Maintenance

83

Cargo Management

82

Fuel Management

81

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Usability and Intuitiveness

85

Breadth of Features

85

Quality of Features

83

Vendor Support

83

Ease of IT Administration

83

Ease of Data Integration

83

Availability and Quality of Training

82

Business Value Created

81

Product Strategy and Rate of Improvement

80

Ease of Customization

79

Samsara Reviews

Michael M.

  • Role: Operations
  • Industry: Chemicals
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Provides upto the minute trucking needs

Likeliness to Recommend

9 /10

What differentiates Samsara from other similar products?

suppport and price

What is your favorite aspect of this product?

GPS LOCAtions

What do you dislike most about this product?

nothing to dislike

What recommendations would you give to someone considering this product?

Give it a try for everyday trucking dot needs

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Thomas B S.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Lots of features and details PLUS dashcams

Likeliness to Recommend

9 /10

What differentiates Samsara from other similar products?

The integration of additional ODBII/engine information (fuel levels, engine codes, mileage, etc...) along with interior/exterior dashcams and driver prompts if they are not doing their job right (hard breaking, distracted driving, etc...)

What is your favorite aspect of this product?

The ability to turn on/off the driver audio prompts per driver. (Bug the bad drivers & leave the good drivers alone... LOL)

What do you dislike most about this product?

As with any good dashcam install, you've got to run the cables in a managed way behind the roof liner & through the dash... But that's not unique to Samsara.

What recommendations would you give to someone considering this product?

If you're looking for a completely connected solution that gives you more than just GPS data or more than just dashcam images, this one will serve you well!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

keadyn k.

  • Role: Operations
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2026

Excellent ease of use with many features

Likeliness to Recommend

10 /10

What differentiates Samsara from other similar products?

The willingness to keep investing in R&D to better their product and serve the users more

What is your favorite aspect of this product?

The sales team was super involved in SHOWING us how and why this product will benefit us rather than just telling us. They proved that their claims were true by first hand data using our own fleet in the trial period. The ease if implementation was also a great asset as we don't have to outsource the install and maintenance

What do you dislike most about this product?

The cost was a bit of a shock compared to our old provider. They broke down the price and explained how we would earn back the money in efficiency, cost savings, and lowered risk.

What recommendations would you give to someone considering this product?

Look into what other subscriptions and contacts you can get rid of in place of samsara. You have the ability to move asset management, fuel, training, dispatching and other processes into one.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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