In Partnership With SelectHub
What is Samsara?
Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.
Company Details
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In Partnership With SelectHub
Samsara Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Samsara.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
94 Likeliness to Recommend
1
Since last award
98 Plan to Renew
75 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Samsara?
Pros
- Transparent
- Reliable
- Includes Product Enhancements
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
GPS Tracking
Vehicle Management
Driver Management
Asset Management
Fleet Maintenance
Dispatch Management
Fuel Management
Cargo Management
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Quality of Features
Business Value Created
Ease of Implementation
Ease of Data Integration
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Samsara Coaching
Samsara Driver App
Samsara Fleet Summary
Safety Inbox
Video Retrieval
Samsara Reviews
Corey M.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2023
Easy to use platform for all different user types.
Likeliness to Recommend
What differentiates Samsara from other similar products?
This product in my opinion is very user friendly and easy to use even if you are technically challenged. The dashboard is easy to use and navigate. The hardware is simple to install, and the app is simple and easy to use for drivers.
What is your favorite aspect of this product?
ease of use and installation/implementation.
What do you dislike most about this product?
I don't have any strong dislikes for this product.
What recommendations would you give to someone considering this product?
highly recommended
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Friendly Negotiation
Please tell us why you think this review should be flagged.
David S.
- Role: Operations
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Jan 2023
Great product, and excellent customer support
Likeliness to Recommend
What differentiates Samsara from other similar products?
The multiple solutions that Samsara can provide makes a difference.
What is your favorite aspect of this product?
Utilizing the driver safety scores and be able to configure them to fit our organization.
What do you dislike most about this product?
Some of the data is not always correct. When you compare data to other areas in the system you will find discrepancies.
What recommendations would you give to someone considering this product?
It is a great product, with excellent customer support. They continue to add new features but customization for your organization may not be a priority.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Utilities
- Involvement: Business Leader or Manager
Submitted Jan 2023
Great product for fleet. Very easy to navigate
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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