Salesforce Lightning Flow Logo
Salesforce Lightning Flow Logo
Salesforce.com Inc

Salesforce Lightning Flow

8.1 / 10
Category
Salesforce Lightning Flow
8.1 / 10

What is Salesforce Lightning Flow?

Lightning Flow is a new Lightning Platform service that empowers any business to create and extend the power of process automation to any customer or employee experience.

Company Details


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Awards & Recognition

Salesforce Lightning Flow won the following awards in the Low-Code Business Process Management - Midmarket category

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Salesforce Lightning Flow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Lightning Flow.

89 Likeliness to Recommend

94 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Lightning Flow?

4% Negative
2% Neutral
94% Positive

Pros

  • Saves Time
  • Enables Productivity
  • Efficient Service
  • Respectful

Feature Ratings

Average 83

Low-Code Automation

86

Process Automation Templates

85

In-App Automated Workflows

85

Process Workflow Designer

83

Mobile Support

83

Customizable Performance Dashboards

83

Permissions and Governance

82

Content Management

82

Real-time Process Analysis

82

BPMN Compliance

82

Collaboration

81

Vendor Capability Ratings

Average 81

Ease of Customization

96

Ease of IT Administration

96

Ease of Data Integration

94

Vendor Support

91

Business Value Created

90

Breadth of Features

90

Usability and Intuitiveness

90

Ease of Implementation

90

Availability and Quality of Training

89

Quality of Features

87

Product Strategy and Rate of Improvement

85

Salesforce Lightning Flow Reviews

Camila C.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Likeliness to Recommend

9 / 10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Shivankur N.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Automation at its best with Salesforce Flow

Likeliness to Recommend

10 / 10

What differentiates Salesforce Lightning Flow from other similar products?

It offers wide configurable options that can automate the process without code and it makes different from other similar products

What is your favorite aspect of this product?

No code and only configuration is my favourite aspect

What do you dislike most about this product?

Nothing as such to dislike about

What recommendations would you give to someone considering this product?

When someone wants to build a good complex automation process and without code then it go to option

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Ayushi s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use and helpful skill!

Likeliness to Recommend

10 / 10

What differentiates Salesforce Lightning Flow from other similar products?

Implementation and low code

What is your favorite aspect of this product?

Easy to implement

What do you dislike most about this product?

As, it is a new technology it is easy to learn but while implementing you might face few challenges

What recommendations would you give to someone considering this product?

Easy to learn

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

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