Salesforce Lightning Flow Logo
Salesforce Lightning Flow Logo
Salesforce.com Inc

Salesforce Lightning Flow

8.1 /10
Category
Salesforce Lightning Flow
8.1 /10

What is Salesforce Lightning Flow?

Lightning Flow is a new Lightning Platform service that empowers any business to create and extend the power of process automation to any customer or employee experience.

Company Details


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Awards & Recognition

Salesforce Lightning Flow won the following awards in the Low-Code Business Process Management - Midmarket category

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Salesforce Lightning Flow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Lightning Flow.

90 Likeliness to Recommend

1
Since last award

94 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Lightning Flow?

4% Negative
2% Neutral
94% Positive

Pros

  • Saves Time
  • Enables Productivity
  • Efficient Service
  • Respectful

Feature Ratings

Average 83

Low-Code Automation

86

Process Automation Templates

86

In-App Automated Workflows

85

Customizable Performance Dashboards

83

Permissions and Governance

83

Content Management

83

BPMN Compliance

83

Process Workflow Designer

83

Mobile Support

82

Collaboration

82

Real-time Process Analysis

81

Vendor Capability Ratings

Average 81

Ease of Customization

96

Ease of IT Administration

96

Ease of Data Integration

94

Vendor Support

92

Ease of Implementation

91

Business Value Created

90

Breadth of Features

90

Usability and Intuitiveness

90

Availability and Quality of Training

89

Quality of Features

88

Product Strategy and Rate of Improvement

85

Salesforce Lightning Flow Reviews

Karthik R.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Continuous Improvement Needed for Salesforce Light

Likeliness to Recommend

10 /10

What differentiates Salesforce Lightning Flow from other similar products?

Lightning Flow provides a visual workflow designer that allows users to map out their processes, define decision points, and create dynamic interactions using a graphical interface

What is your favorite aspect of this product?

one notable aspect of Salesforce Lightning Flow is its seamless integration with the Salesforce ecosystem. This integration allows users to leverage their existing Salesforce data and processes, streamlining workflow automation and enhancing productivity within their organization. Additionally, the user-friendly interface and visual workflow designer make it accessible for users with varying levels of technical expertise to create and customize automated processes efficiently

What do you dislike most about this product?

one potential area of improvement for Salesforce Lightning Flow could be its learning curve for more complex workflows. While the platform offers a user-friendly interface, users may still encounter challenges when building intricate processes or dealing with advanced scenarios. Improving documentation, providing additional training resources, or enhancing guided assistance features could help address this issue and make the platform even more accessible to users of all skill levels.

What recommendations would you give to someone considering this product?

Before building workflows, carefully plan out your processes, including decision points, data requirements, and user interactions. This will ensure that your workflows are well-designed and efficient.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Camila C.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Shivankur N.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

Automation at its best with Salesforce Flow

Likeliness to Recommend

10 /10

What differentiates Salesforce Lightning Flow from other similar products?

It offers wide configurable options that can automate the process without code and it makes different from other similar products

What is your favorite aspect of this product?

No code and only configuration is my favourite aspect

What do you dislike most about this product?

Nothing as such to dislike about

What recommendations would you give to someone considering this product?

When someone wants to build a good complex automation process and without code then it go to option

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

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