Salesforce CPQ Logo Award Winner Product Badge
Salesforce CPQ Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce CPQ

7.8 / 10
Category
Salesforce CPQ
7.8 / 10

What is Salesforce CPQ?

CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy to use software, available on any device due to it’s cloud based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Salesforce CPQ won the following awards in the Configure, Price, Quote category

Filter By

Salesforce CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce CPQ.

84 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+77 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce CPQ?

0% Negative
17% Neutral
83% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Acts with Integrity

Cons

  • Under Delivered

Feature Ratings

Average 81

Quote Development and Administration

86

Multi Currency

84

Product and Service Configuration

82

Workflow & Approvals

82

Reporting and Analytics

82

Application Integration

81

Renewal Management

81

Discounting Management

80

Catalog Management

80

Rules Engine

79

Visual Configuration

79

Vendor Capability Ratings

Average 77

Business Value Created

94

Ease of IT Administration

92

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

84

Breadth of Features

83

Quality of Features

80

Availability and Quality of Training

75

Ease of Data Integration

73

Ease of Customization

72

Vendor Support

68

Ease of Implementation

66

Salesforce CPQ Reviews

Ronan Q.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jan 2024

Ease of data configuration - interface easy to use

Likeliness to Recommend

10 / 10

What differentiates Salesforce CPQ from other similar products?

Many more features as Salesforce is the dominant player in the CRM market - constantly rolling out new features. Much quicker than competitor like Price FX which I found very slow, especially when calculating pricing guidance.

What is your favorite aspect of this product?

Email configuration allows me to be notified outside salesforce when there is a quote needed for review. Pricing is easily adjusted and customizable. Customer facing documentation is clear and legible.

What do you dislike most about this product?

Lack of detail reports and analytics - however this may be down to my organization now rolling out these features yet.

What recommendations would you give to someone considering this product?

I am unsure of the cost to implement however I expect it is not cheap. From what I've experienced along with our sales teams it has empowered them to sell better by combining many CRM features into one place, saving time on admin work and freeing up time for actual selling. Quote approvals and administration from an approvers standpoint is flawless and a real time saver.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Nivethitha I.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic product

Likeliness to Recommend

9 / 10

What differentiates Salesforce CPQ from other similar products?

Ease to integrate

What is your favorite aspect of this product?

User friendly

What do you dislike most about this product?

Budget is tight

What recommendations would you give to someone considering this product?

Close deals faster with Salesforce cpq

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Harrison P.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Fantastic Product, but difficult to maintain!

Likeliness to Recommend

7 / 10

What differentiates Salesforce CPQ from other similar products?

I haven't used other products. We already had Salesforce so it made sense to go this route.

What is your favorite aspect of this product?

The customization and definitely provides ROI.

What do you dislike most about this product?

It's hard to learn and hard to maintain.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Cons

  • Under Delivered

Most Popular Salesforce CPQ Comparisons