Salesforce CPQ
What is Salesforce CPQ?
CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy to use software, available on any device due to it’s cloud based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSalesforce CPQ Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce CPQ.
85 Likeliness to Recommend
94 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce CPQ?
Pros
- Enables Productivity
- Respectful
- Reliable
- Fair
Feature Ratings
Multi Currency
Quote Development and Administration
Visual Configuration
Product and Service Configuration
Workflow & Approvals
Rules Engine
Catalog Management
Discounting Management
Renewal Management
Application Integration
Reporting and Analytics
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Breadth of Features
Quality of Features
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Ease of Data Integration
Vendor Support
Salesforce CPQ Reviews
Scott H.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
The original CPQ!
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
It is hosted within Salesforce so that us a huge plus. We only need to manage 1 contract with 1 vendor, and our Salesforce admins can jump in and make some adjustments to CPQ whenever required. It's a classic platform that many admins have used before, so that's a big win-- you don't necessarily need to hire someone so specialized for a niche product.
What is your favorite aspect of this product?
You can almost do anything you need to if you're okay with lots of customizations and change management. Hyper flexible solution when it comes to product management, product rules, quote line editor, etc. If you need it built a certain way, with the skilled talent they can do it-- but it comes at a cost of over-customizing a tool.
What do you dislike most about this product?
I'd love an easier way to modify Quote documents. At the moment it is very rules-based and not very customizable. Other solutions are very flexible when it comes to 100% editing a document their system generated. Often I'm finding myself needing to edit the CPQ generated document in PDF just to accomplish a one-off customization.
What recommendations would you give to someone considering this product?
Try before you buy! Very difficult tool to maintain if you start customizing it too far. So other solutions may fit your simplistic needs better.
Pros
- Helps Innovate
- Performance Enhancing
- Saves Time
- Fair
Naga Murali Mohana Raju K.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
East to use,but a bit of complexity in Pricing
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
complexity in Pricing and Product configuration.
What is your favorite aspect of this product?
Salesforce CPQ is good in
What do you dislike most about this product?
Dislike Most on Billing Management
What recommendations would you give to someone considering this product?
Need for Training videos
Pros
- Generous Negotitation
- Helps Innovate
- Continually Improving Product
- Enables Productivity
Cons
- Commodity Features
Abhishek M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
Used To Control The Billing Process
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
All of my questions have received concise and timely responses. It enabled field and design improvements that fit within our plans and spending limits. As a result, I was able to modify the tool to meet our specific price structure.
What is your favorite aspect of this product?
The best software available for managing the entire invoicing process is Salesforce CPQ. Using Salesforce CPQ has significantly reduced the time spent managing invoicing, and it is incredibly simple to use. It is utilized to automate Order Management, Recurring Payments, Discounts, and Billing and Invoicing. I advise everyone who works for a company with convoluted billing procedures to try it.
What do you dislike most about this product?
If you don't have a "simple" pricing module, implementing a pricing system can be rather difficult. Even though our price structure is significantly more convoluted than it needs to be, it has nevertheless been a major problem.
What recommendations would you give to someone considering this product?
It creates a more uniform quoting procedure and slightly speeds up approvals. The feature of CPQ that I value the most is how easy it makes it possible for me to maintain many quotes associated with a single opportunity. There are also some excellent options to add multiple products, which simplifies the quoting process.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
