Salesforce CPQ Logo Award Winner Product Badge
Salesforce CPQ Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce CPQ

8.4 /10
Category
Salesforce CPQ
8.4 /10

What is Salesforce CPQ?

CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy to use software, available on any device due to it’s cloud based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.

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Awards & Recognition

Salesforce CPQ won the following awards in the Configure, Price, Quote category

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Salesforce CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce CPQ.

86 Likeliness to Recommend

2
Since last award

97 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

4
Since last award


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Emotional Footprint Overview

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce CPQ?

0% Negative
12% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Acts with Integrity
  • Enables Productivity

Feature Ratings

Average 82

Quote Development and Administration

84

Multi Currency

84

Product and Service Configuration

84

Application Integration

83

Discounting Management

81

Catalog Management

81

Workflow & Approvals

81

Reporting and Analytics

80

Renewal Management

79

Visual Configuration

79

Rules Engine

79

Vendor Capability Ratings

Average 78

Business Value Created

96

Ease of IT Administration

94

Usability and Intuitiveness

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Quality of Features

84

Availability and Quality of Training

82

Ease of Data Integration

80

Ease of Customization

77

Vendor Support

77

Ease of Implementation

75

Salesforce CPQ Reviews

Philip H.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Streamlining Management with Salesforce CPQ

Likeliness to Recommend

9 /10

What differentiates Salesforce CPQ from other similar products?

Salesforce CPQ is a powerful sales tool, it provides a central platform to monitor and maintain accurate inventory data. By integrating CPQ with our existing inventory management systems, I can see real-time stock levels, consumption patterns, and reorder points. This view of inventory helps me make informed decisions and address potential stockouts or surpluses. I can set up automated triggers to generate purchase orders when inventory levels reach certain thresholds.

What is your favorite aspect of this product?

I've found Salesforce CPQ to be a great tool for managing inventory and automating the purchase order process. It works with our supplier and vendor management systems. I can track supplier performance, delivery times, and order fulfillment. The platform's reporting capabilities show me inventory trends, purchasing patterns, and supplier performance. These insights help me make data-driven decisions, identify cost savings, and build stronger relationships with suppliers.

What do you dislike most about this product?

To optimize its capabilities, enhancing the quote generation features and expanding integration options with CRM systems would empower sales teams to create accurate quotes more efficiently, ensuring smoother sales processes and improved customer satisfaction.

What recommendations would you give to someone considering this product?

The system can automatically calculate the required quantities, identify the appropriate suppliers, and generate the necessary purchase order documentation. This automation streamlines the procurement process and ensures we maintain optimal inventory levels. Salesforce CPQ's easy-to-use interface and collaboration features help me work with other teams, like procurement, operations, and finance, to manage inventory. It also helps us communicate and make decisions quickly.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

Nidia M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Tailored Solutions, Seamless Execution

Likeliness to Recommend

9 /10

What differentiates Salesforce CPQ from other similar products?

In the digital era's labyrinth, Salesforce CPQ shines as a guide, ensuring uniformity across channels. Whether exploring our e-commerce portal or consulting a sales representative, customers experience a cohesive product narrative and real-time pricing aligned with their unique requirements, fostering trust.

What is your favorite aspect of this product?

Salesforce CPQ's prowess lies in its capacity to condense the sales cycle radically. By automating laborious backend processes like product configuration, pricing, and quoting, our teams can respond with agility to customer inquiries, expediting revenue realization.

What do you dislike most about this product?

Continuous training and intuitive user experiences remain crucial to unlocking its full potential consistently.

What recommendations would you give to someone considering this product?

Salesforce CPQ is our competitive edge. Its ability to tailor solutions precisely to individual needs elevates our brand as a customer-centric pioneer. We wholeheartedly advocate embracing this transformative platform for unmatched client experiences.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Eleonora A.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Navigating Dynamic Pricing with Salesforce CPQ

Likeliness to Recommend

8 /10

What differentiates Salesforce CPQ from other similar products?

By integrating Salesforce CPQ with our data analytics, we can adapt our pricing strategies to market conditions. This ensures our organization remains agile and competitive. By integrating this information into our pricing models, we can make informed decisions that reflect the current market realities. This ensures our prices remain aligned with customer expectations and industry benchmarks.

What is your favorite aspect of this product?

Salesforce CPQ has become a crucial tool in our sales optimization efforts. The platform's analytics help us analyze deals, track profitability, and publish prices. This visibility and control let us make strategic pricing decisions that maximize revenue and profitability.

What do you dislike most about this product?

We've encountered some minor limitations, such as the need for advanced tools to extract insights from pricing and CPQ data.

What recommendations would you give to someone considering this product?

Leveraging Salesforce CPQ (Configure, Price, Quote) to manage pricing in a dynamic and responsive manner has transformed our pricing management. Integrating this platform with our data analytics capabilities has enabled us to make informed, agile, and profitable pricing decisions that have propelled our organization to new heights of success.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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