What is Salesforce Agentforce Sales?
The all-new Salesforce Agentforce Sales (formerly Salesforce Sales Cloud) CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
99 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Agentforce Sales?
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Pipeline Management
Sales Analytics
CRM Integration
Workflow Automation
Internal Sales Collaboration
E-Mail Integration
Dialer Integration
Omnichannel Campaign Management
Call Management
Next-Best-Action Recommendations
E-Mail Campaign Management
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of Customization
Quality of Features
Ease of Implementation
Availability and Quality of Training
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Conversation Intelligence
Score 9.0
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Sales Enablement
Score 8.9
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Lead Management
Score 8.9
View Salesforce Agentforce Sales in this category (opens in a new tab)
Customer Relationship Management - Enterprise
Score 8.8
View Salesforce Agentforce Sales in this category (opens in a new tab)
Salesforce Agentforce Sales Reviews
Kavya Y.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2024
Amplified Sales Efficiency, Maximized Excellence!!
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
Salesforce Sales Cloud Enterprise distinguishes itself from competitors with its array of standout features. It provides an extensive suite of CRM capabilities, including lead management, forecasting, and automation, which not only streamline sales processes but also foster improved collaboration among teams.It's highly scalable and customizable for large organizations, ensuring tailored user experiences. Advanced analytics drive data-driven decisions, while seamless integration with third-party apps and mobile accessibility boosts productivity. Overall, Sales Cloud Enterprise is a top choice for enterprise sales management.
What is your favorite aspect of this product?
One notable & highly commendable aspect of Salesforce Sales Cloud Enterprise lies in its comprehensive CRM features. Specifically, its prowess in streamlining sales processes & fostering effective team collaboration is very much appreciated. The platform's outstanding scalability & customization options further contribute to its appeal, guaranteeing adaptability to the varied & complex requirements of large organizations. Moreover, the advanced analytics capabilities embedded within the system empower users with the tools to make well-informed decisions, a particularly invaluable asset in the contemporary, data-driven landscape of business.
What do you dislike most about this product?
Firstly, its pricing structure can be prohibitive for smaller businesses or startups with limited budgets, with costs potentially escalating as additional features or user licenses are added. Secondly, the platform's extensive range of features and customization options may result in a steep learning curve for new users or administrators, necessitating proper training and ongoing support to fully utilize its capabilities. Lastly, as a cloud-based platform, Salesforce Sales Cloud Enterprise is dependent on internet connectivity, posing potential limitations for users in accessing the platform or data during internet outages.
What recommendations would you give to someone considering this product?
When rolling out Salesforce Sales Cloud Enterprise, it's vital to consider these guidelines. Begin by evaluating organizational needs, goals, and budget. Pilot testing offers firsthand insights and user input. Invest in thorough training for smooth system navigation. Create a customization plan to align with unique workflows and streamline processes. Integrate seamlessly with existing systems and third-party apps for enhanced functionality. Ensure scalability for future expansion. Understand pricing and budgeting, including additional features and licenses. Analyze ROI to assess the investment's impact on key metrics.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Faizan A.
- Role: Consultant
- Industry: Engineering
- Involvement: Business Leader or Manager
Submitted Feb 2024
Fantastic product, pricey but worth it
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
Has extensive business features covered as new product to ramp up to this level would be an uphill task
What is your favorite aspect of this product?
Simplicity in which I can navigate the features available, provided enabled by the software.
What do you dislike most about this product?
sometimes the products has internal bugs, which when encountered causes problems
What recommendations would you give to someone considering this product?
Go for it, time saver plus would automate your business to a larger extent which increases the productivity of all employees and is very efficient in closing deals.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Inspires Innovation
Cons
- Less Generous
- Less Effective Service
- Less Transparent
Please tell us why you think this review should be flagged.
Taruna A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Fantastic product . I love this product and enjoy.
Likeliness to Recommend
What differentiates Salesforce Agentforce Sales from other similar products?
Salesforce sales cloud are provide user friendly and most less coding environment for the users with the help of this user can easily fullfill client requirements and it's easy to integrate with another system also.
What is your favorite aspect of this product?
There is several in built tools are present in Salesforce sales cloud to fill the requirements like Lightning flows, report and dashboard, validation rules this all tools are very useful tool and mostly security of clients data.
What do you dislike most about this product?
No dislike about the product
What recommendations would you give to someone considering this product?
I would highly like to recommend to use this product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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