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Sakari

Sakari SMS

Composite Score

7.9 /10

CX Score

8.2 /10

6 Reviews Write a Review

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What is Sakari SMS?

Sakari SMS is a cloud-based messaging platform built to support your business. Use text messaging integrations to easily send customized alerts, reminders, events, and notifications to leads, customers, and employees, wherever they are.

Company Details

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Sakari SMS Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sakari SMS?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 90

Application Integration

100

Communication Archive

Text Messaging

Surveys Feedback

Loyalty Promotions Management

Mobile Payments

Mobile Marketing Management

Opt-in

Social Media Marketing Management

Scheduled Messaging

Marketing Analytics

Vendor Capability Ratings

Average 89

Usability and Intuitiveness

100

Quality of Features

Business Value Created

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of IT Administration

Sakari SMS Reviews

Niya L.

Role: Industry Specific Role
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Provides mass texting services or businesses.

Likeliness to Recommend

9 /10

What differentiates Sakari SMS from other similar products?

It is a cloud based solution and has a web interface for receiving and sending messages. Its setup is very easy to use. The menu and overall structure is very simple and easy. It provides responsive team supports who are always enthusiastic to help you out in case of any trouble. Furthermore, the charges which it takes are also facilities which it provides.

What is your favorite aspect of this product?

Key features of Sakari include mass texting, contact management, automated response, and mass texting and scheduled messaging. You can use this platform to send and receive personalized messages all over the world. Its integration is also very good. It is integrated with HubSpot and possesses its own interface as well.

What do you dislike most about this product?

Its web interface may be a little bit difficult to use. Its mobile app may face some problems. The options for using a number for texting are limited. Some of its integration platform may face problems. You may have to deal with difficulties while creating campaigns.

What recommendations would you give to someone considering this product?

You can use Sakari SMS for campaign sending customized messages to interact with a lot of users. It is also very helpful in survey and engagement. It provides you a free trial which helps you to test of this platform. It is completely customizable and provides real time conversation.

Pros

Performance Enhancing
Enables Productivity
Inspires Innovation
Caring

Sakari SMS

What is Sakari SMS?

Company Details

Need Assistance?

Sakari SMS Ratings

92 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Sakari SMS?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Communication Archive Includes complete conversation or thread archiving capabilities for historical reporting, investigation, audit, and compliance purposes.

Text Messaging The capability to send messages by SMS in addition to email.

Surveys Feedback Enables surveys/feedback forms to be sent to customers​

Loyalty Promotions Management The solution has a comprehensive loyalty module that also supports both fixed and real-time promotions, impacting pricing or product availability

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Mobile Marketing Management Includes ability to manage SMS, mobile application marketing, and push notifications on a variety of end user devices.

Opt-in Provides an opt-in option for potential subscribers.

Social Media Marketing Management Ability to push content and pull leads from popular social media networks and manage social properties; aggregate and analyze social data for trend reporting.

Scheduled Messaging Scheduling of one-time, multiple, or repeated messaging.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Sakari SMS Reviews

Niya L.

Provides mass texting services or businesses.

Likeliness to Recommend

Pros

Feature Ratings

Application Integration

Communication Archive

Text Messaging

Surveys Feedback

Loyalty Promotions Management

Mobile Payments

Mobile Marketing Management

Opt-in

Social Media Marketing Management

Scheduled Messaging

Marketing Analytics

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Business Value Created

Ease of Customization

Ease of Implementation

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of IT Administration