Sakari SMS Logo
Sakari SMS Logo
Sakari

Sakari SMS

Composite Score
7.9 /10
CX Score
8.2 /10
Category
Sakari SMS
7.9 /10

What is Sakari SMS?

Sakari SMS is a cloud-based messaging platform built to support your business. Use text messaging integrations to easily send customized alerts, reminders, events, and notifications to leads, customers, and employees, wherever they are.

Company Details


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Sakari SMS Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sakari SMS?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 90

Application Integration

100

Communication Archive

97

Text Messaging

94

Surveys Feedback

94

Loyalty Promotions Management

92

Mobile Payments

91

Mobile Marketing Management

91

Opt-in

88

Social Media Marketing Management

88

Scheduled Messaging

85

Marketing Analytics

85

Vendor Capability Ratings

Average 89

Usability and Intuitiveness

100

Quality of Features

94

Business Value Created

91

Ease of Customization

91

Ease of Implementation

88

Availability and Quality of Training

88

Ease of Data Integration

88

Breadth of Features

88

Vendor Support

86

Product Strategy and Rate of Improvement

85

Ease of IT Administration

82

Sakari SMS Reviews

Melvin B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

A great tool for SMS Marketing

Likeliness to Recommend

10 /10

What differentiates Sakari SMS from other similar products?

Sakari SMS's user-friendly design, smooth integration abilities, and strong customer service set it apart from other products of a similar nature. Sakari SMS provides a simple and user-friendly platform that makes sending and managing SMS messages simple. Due to its wide range of integration options, it can easily be integrated with many other business products, improving workflow effectiveness. Additionally, Sakari SMS offers first-rate customer service, guaranteeing that users get timely support and direction when they need it.

What is your favorite aspect of this product?

The simplicity and use of Sakari SMS are two of my favorite features. It is simple to send and manage SMS messages thanks to the user-friendly design and intuitive functionality. Additional assurances that messages will reach their intended recipients are the dependable delivery and real-time progress notifications. Overall, Sakari SMS makes SMS communication simpler and frees me up to concentrate on having good client interactions.

What do you dislike most about this product?

I find Sakari SMS's limited availability of several advanced capabilities to be one of its drawbacks. While the platform provides the basic SMS functionality, several extra features, such multimedia messaging or automated campaign workflows, are not yet accessible. Expanding the feature set would give companies wishing to use SMS marketing more extensively additional flexibility and possibilities.

What recommendations would you give to someone considering this product?

My advice to anyone thinking about using Sakari SMS is to carefully evaluate their unique SMS communication demands and make sure that Sakari's features meet them. It's also a good idea to look into the integration possibilities to easily connect Sakari with current business solutions. Making an informed choice can also be aided by utilizing the platform's free trial time to test out its features and by contacting Sakari's customer care team with any queries or worries.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jessi S.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Sakari is a well-known SMS tool.

Likeliness to Recommend

8 /10

What differentiates Sakari SMS from other similar products?

I like the fact that I can add the SMSs while integrating them with Hubspot workflows, including the Contact in addition to Deal Workflows. Sakari is additionally more cost-effective than the other players within the market. The simplest feature is the mobile app that integrates with my apple watch. It permits me to always know once a client is communicating with me.

What is your favorite aspect of this product?

I favor the Sakari-Hubspot integration. Once the custom properties are in place, Sakari adds a replacement level of communication flow to make sure that we’ve connected with our prospects. I even have additionally used the integration as part of an internal notification workflow. This can be particularly useful for users who find themselves tuning out Hubspot emails. There’s most potential for lead nurturing; I believe I’ve solely touched the surface of what we can do in B2B communication flows.

What do you dislike most about this product?

Sakari, without mixing with Hubspot or with it, is tough to trace in terms of analytics and reporting. It might be interesting to check that SMSes gain us the foremost engagement versus those resulting in more unsubscribers.

What recommendations would you give to someone considering this product?

Leverage the resources your sales rep sends you. They need way more information than the Sakari website. Have a plan of what you’d wish to use Sakari for and raise regarding additional use cases. The location can assist you to understand Sakari basics, however, it takes tinkering around to urge your best Sakari experience.

Pros

  • Continually Improving Product
  • Efficient Service
  • Inspires Innovation
  • Saves Time

Maria P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Intuitive User Experience & Customer Support

Likeliness to Recommend

9 /10

What differentiates Sakari SMS from other similar products?

It allows us to smoothly connect with CRM solution, Hubspot, and utilize it in automation and customer grooming efforts.  In a sponsored media effort, Sakari adds a layer of assistance for customers. I liked how comprehensive the instructions were and how simple it was to customize. The online interface too was lightning quick, and, interestingly, they offer a smartphone application as well, and this was useful for keeping check of my promotion. We can send out regular notifications for our promotion at certain times. 

What is your favorite aspect of this product?

The Sakari-Hubspot combination appeals to me. Sakari offers an additional degree of communication stream after the bespoke features are in existence to assure that we've thoroughly engaged with our customers. I've also utilized it as a component of an inside notification routine. There was a lot of opportunity for lead grooming; I believe I've just scratched the top of what's possible in Business-to-business messaging services. I appreciate how I may add SMS while connecting with Hubspot processes.  Sakari is less expensive than competitive participants. In Hubspot, we can send or receive messages straight from contact files, and we can utili

What do you dislike most about this product?

Sakari is tough to follow in respect of reports and analysis with less or no connection with Hubspot.  Sakari System, where users sign in to design advertising campaigns is a little clumsy, and it appears to take a lot of processes to replicate and send a promotion. The KBs have a lot of room for improvement. I was unable to get many of my inquiries about Hubspot-Sakari connections addressed, which was a bit irritating.

What recommendations would you give to someone considering this product?

SMS Marketing software that works well with Hubspot. Sakari connects seamlessly with Hubspot. Send or receive commercial text messages directly from Hubspot. Get their fantastic email program that presents aspects and assists you in learning about the program.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Effective Service