Runway Logo
Runway Logo
Runway AI, Inc.

Runway

Composite Score
8.0 /10
CX Score
8.5 /10
Category
Runway
8.0 /10

What is Runway?

Runway is an applied AI research company shaping the next era of art, entertainment and human creativity. Runway has dozens of creative tools to ideate, generate and edit content using machine learning tools with no coding experience required.

Company Details


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Awards & Recognition

Runway won the following awards in the AI Video Generation & Editing category

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Runway Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Runway.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

100 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Runway?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 81

Text-To-Video/Speech

85

Artificial Intelligence and Natural Language Processing

84

Avatars

83

Templates

83

Automated Captions

81

Customization and Editing

78

Screen Recording

77

Translation

73

Commenting

71

Vendor Capability Ratings

Average 79

Ease of Implementation

90

Breadth of Features

84

Business Value Created

83

Ease of Customization

81

Quality of Features

80

Usability and Intuitiveness

80

Product Strategy and Rate of Improvement

80

Ease of IT Administration

75

Ease of Data Integration

74

Availability and Quality of Training

74

Vendor Support

74

Runway Reviews

Chukwudi O.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Easy to use, but a bit pricey.

Likeliness to Recommend

9 /10

What differentiates Runway from other similar products?

The generative AI works faster

What is your favorite aspect of this product?

The generative AI

What do you dislike most about this product?

Some of the images generated are not looking real

What recommendations would you give to someone considering this product?

Make everything more real

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mahima P.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Leading AI tool for dynamic videos.

Likeliness to Recommend

8 /10

What differentiates Runway from other similar products?

due to its emphasis on simplicity, its comprehensive suite of machine learning tools, and its user-friendly interface designed specifically for creative professionals, offering a seamless integration of AI capabilities into various workflows.

What is your favorite aspect of this product?

its ability to democratize access to powerful machine learning tools, fostering creative exploration and innovation across various industries and disciplines.

What do you dislike most about this product?

Nothing disliked

What recommendations would you give to someone considering this product?

its user-friendly interface to unleash creative potential. Additionally, engaging with the supportive community and accessing tutorials can help maximize the product's capabilities.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Efficient Service

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