Runway Logo
Runway Logo
Runway AI, Inc.

Runway

Composite Score
7.5 /10
CX Score
8.1 /10
Category
Runway
7.5 /10

What is Runway?

Runway is an applied AI research company shaping the next era of art, entertainment and human creativity. Runway has dozens of creative tools to ideate, generate and edit content using machine learning tools with no coding experience required.

Company Details


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Runway Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Runway?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 80

Avatars

89

Artificial Intelligence and Natural Language Processing

83

Algorithms

82

Customization and Editing

81

Screen Recording

79

Automated Captions

79

Text-To-Video/Speech

78

Templates

78

Translation

75

Commenting

67

Vendor Capability Ratings

Average 76

Ease of Implementation

91

Ease of Customization

81

Breadth of Features

81

Business Value Created

81

Ease of IT Administration

75

Usability and Intuitiveness

75

Product Strategy and Rate of Improvement

75

Quality of Features

72

Availability and Quality of Training

72

Ease of Data Integration

69

Vendor Support

69

Runway Reviews

MARCUS M.

  • Role: Human Resources
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Great product, I recommend it for content creators

Likeliness to Recommend

10 /10

What differentiates Runway from other similar products?

Runway is easy to use.

What is your favorite aspect of this product?

Its generative capabilities and understanding prompts and bringing them to live.

What do you dislike most about this product?

It is quite pricey.

What recommendations would you give to someone considering this product?

Use it, it is great.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation
  • Saves Time

Cons

  • Less Generous
  • Vendor's Interest First
  • Less Friendly Negotiation

Mahima P.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Leading AI tool for dynamic videos.

Likeliness to Recommend

8 /10

What differentiates Runway from other similar products?

due to its emphasis on simplicity, its comprehensive suite of machine learning tools, and its user-friendly interface designed specifically for creative professionals, offering a seamless integration of AI capabilities into various workflows.

What is your favorite aspect of this product?

its ability to democratize access to powerful machine learning tools, fostering creative exploration and innovation across various industries and disciplines.

What do you dislike most about this product?

Nothing disliked

What recommendations would you give to someone considering this product?

its user-friendly interface to unleash creative potential. Additionally, engaging with the supportive community and accessing tutorials can help maximize the product's capabilities.

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Chukwudi O.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Easy to use, but a bit pricey.

Likeliness to Recommend

9 /10

What differentiates Runway from other similar products?

The generative AI works faster

What is your favorite aspect of this product?

The generative AI

What do you dislike most about this product?

Some of the images generated are not looking real

What recommendations would you give to someone considering this product?

Make everything more real

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing