Riskonnect Business Continuity & Resilience Customer Reviews 2023 |

What is Riskonnect Business Continuity & Resilience?

Built for the evolution of resilience management, the Riskonnect Business Continuity & Resilience (Formerly Castellan) platform is a fully integrated solution that helps users analyze and prioritize risk, develop actionable response and recovery plans, communicate with employees via multiple channels, stress test plans via plausible scenarios, and quickly mobilize response teams in the critical moments of an incident occurring – all within a single platform.

Company Details

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Awards & Recognition

Riskonnect Business Continuity & Resilience won the following awards in the Business Continuity Management category

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0 Top Rated Capabilities

1 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Riskonnect Business Continuity & Resilience Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Riskonnect Business Continuity & Resilience.

83 Likeliness to Recommend

98 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Riskonnect Business Continuity & Resilience?

1% Negative

10% Neutral

89% Positive

Pros

Fair
Effective Service
Respectful
Security Protects

Feature Ratings

Average 80

Mobile App Capability

90

Import from other BCM Tools

86

Incident Management

82

Plan Management

82

Risk Assessment Management

81

Role-Based Access

81

Vendor Security Compliance

81

Dependency Mapping

81

Data Encryption

81

Import from IT Management Tools

80

Incident Response Planning

79

Vendor Capability Ratings

Average 80

Ease of IT Administration

95

Ease of Customization

91

Availability and Quality of Training

89

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Business Value Created

86

Usability and Intuitiveness

85

Ease of Implementation

84

Quality of Features

83

Vendor Support

83

Ease of Data Integration

81

Riskonnect Business Continuity & Resilience Reviews

Fouzia M.

Role: Finance
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

A Fantastic tool for risk management

Likeliness to Recommend

8 / 10

What differentiates Riskonnect Business Continuity & Resilience from other similar products?

The company in which i have seen use of this product valued its advanced risk management features that actually are not that advance in other available options in the market.

What is your favorite aspect of this product?

There are many points that are really nice about this product: * User friendly as it is really easy to use and there are also training available for the new user. * It is easily workable with other applications * Its ultimate best feature is its project management including risk management which make it as a best business management tool

What do you dislike most about this product?

I think the options to search is bit need improvement or more guidance to be provided on this. But considering the company's effort it appears to be resolved in the next few updates/upgrades.

What recommendations would you give to someone considering this product?

Indeed a best investment !

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Muhammad F.

Role: Finance
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Business Management Tool

Likeliness to Recommend

9 / 10

What differentiates Riskonnect Business Continuity & Resilience from other similar products?

It is the tool that helps in risk management which is available in very less available alternatives.

What is your favorite aspect of this product?

From strategy point of view it is one the best tool i like as its helps in project management, tracking business goals and strategy. Further, its compatibility with the other applications and its easy to use features are worth mentioning.

What do you dislike most about this product?

Its slow sometimes when uploading large files but think its with all other tools and given it is keep on improving and upgrading this problem would resolve sooner.

What recommendations would you give to someone considering this product?

Probably the best product to go for !

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sweta S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Awesome resilience management tool.

Likeliness to Recommend

10 / 10

What differentiates Riskonnect Business Continuity & Resilience from other similar products?

Castellan software suite provides unparalleled resilience management and incident management solutions to your application to ensure the business continuity doing most adverse of time. The high community support also is a key differentiator.

What is your favorite aspect of this product?

I love the fact that this also provides support for mobile application thereby ensuring the complete protection of your application.

What do you dislike most about this product?

There is nothing much to dislike, but I feel like the pricing can be made a bit competitive.

What recommendations would you give to someone considering this product?

I highly recommend this product for any organisation who want to have a proper disaster recovery plan and need business continuity even in adverse of times.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Riskonnect Business Continuity & Resilience

Riskonnect Business Continuity & Resilience

What is Riskonnect Business Continuity & Resilience?

Company Details

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Awards & Recognition

2022 Emotional Footprint Champion

Riskonnect Business Continuity & Resilience Ratings

83 Likeliness to Recommend

98 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Riskonnect Business Continuity & Resilience?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Mobile App Capability Review, update, and execute plans via a mobile app.

Import from other BCM Tools Import existing BCM documentation from other BCM tools not just as attachments, but import it as data into the new tool.

Incident Management Facilitate incident response by identifying affected systems or business processes and relevant plans to be executed, and report recovery status.

Plan Management Ability to assign tasks, schedule tasks i.e. due dates, report plan development status i.e. incomplete tasks, and automate sending task reminders.

Risk Assessment Management Facilitate executing and documenting a risk assessment.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Vendor Security Compliance The hosted solution is in compliance with cloud security standards such as FedRAMP or SSAE 16 SOC 2, and security certifications such as ISO 27001 and 27000.

Dependency Mapping Document business process dependencies such as people, sub-processes, technology, facility, and suppliers in a visual manner e.g. topology diagram.

Data Encryption Encrypt data in flight, while it's being uploaded/entered, and at rest, after it is uploaded/entered.

Import from IT Management Tools Import application/system information from IT Management Tools such as ITSM, Systems Management, or Network Monitoring tools.

Incident Response Planning Document the protocols to be carried out in the event of a business disruption, IT outage, or emergency scenario.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Riskonnect Business Continuity & Resilience Reviews

Fouzia M.

A Fantastic tool for risk management

Likeliness to Recommend

Pros

Muhammad F.

Business Management Tool

Likeliness to Recommend

Pros

Sweta S.

Awesome resilience management tool.

Likeliness to Recommend

Pros

Feature Ratings

Mobile App Capability

Import from other BCM Tools

Incident Management

Plan Management

Risk Assessment Management

Role-Based Access

Vendor Security Compliance

Dependency Mapping

Data Encryption

Import from IT Management Tools

Incident Response Planning

Vendor Capability Ratings

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Vendor Support

Ease of Data Integration