RingCentral MVP Logo
RingCentral MVP Logo
RingCentral, Inc

RingCentral MVP

8.0 /10
Category
RingCentral MVP
8.0 /10

What is RingCentral MVP?

RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

RingCentral MVP won the following awards in the Unified Communications as a Service category

Filter By

RingCentral MVP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RingCentral MVP.

87 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral MVP?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Transparent
  • Trustworthy
  • Generous Negotitation

Feature Ratings

Average 81

Mobility

84

Audio Transcription

84

Communications

83

Secure Access

82

Web & Desktop Conferencing

82

Call Management

82

Centralized Management Portal

82

Continuous UCC

80

Speech Access and Personal Assistant

79

Third-Party Integration

79

Analytics Reporting

79

Vendor Capability Ratings

Average 81

Ease of Implementation

86

Breadth of Features

86

Usability and Intuitiveness

83

Ease of IT Administration

83

Quality of Features

83

Business Value Created

82

Ease of Customization

81

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

77

Vendor Support

77

RingCentral MVP Reviews

SHAUN J F.

  • Role: Vendor Management
  • Industry: Other
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jul 2021

Everything about Ringcentral is Great

Likeliness to Recommend

10 /10

What differentiates RingCentral MVP from other similar products?

The difference between RingCenteal and other software programs is the customer service that they imbark on their company.

What is your favorite aspect of this product?

The Desktop platform thw works so well with Mac .

What do you dislike most about this product?

I wish they had a chat access on the mac platform.

What recommendations would you give to someone considering this product?

Just go to the website and take a trial of 30 day and see if you like it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Max S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Best UCaaS product out there! Great for on the go!

Likeliness to Recommend

10 /10

What differentiates RingCentral MVP from other similar products?

Ring Central glips allows external orgs to communicate with your org so love that feature

What is your favorite aspect of this product?

Glip and mobile features are amazing

What do you dislike most about this product?

configuring users and adding numbers can be confusing at first but once you understand how to setup it gets easier

What recommendations would you give to someone considering this product?

there are a lot of UCaaS providers but Ring has been doing it the longest out of the bunch, and they aren't a leader in the Gartner magic quadrant for nothing haha

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Patrick R.

  • Role: Operations
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

User Friendly, and Intuitive

Likeliness to Recommend

10 /10

What differentiates RingCentral MVP from other similar products?

I haven't used many other similar products so for me its the sales process. Great team who are helpful and responsive.

What is your favorite aspect of this product?

My favorite aspect of this is the reporting feature. We use this alot for public webinars and being able to capture all of the registered attendees information and emails is very important. Its also good to have the Q&A reporting tool, so we can follow up with people's questions that were not answered.

What do you dislike most about this product?

The thing I like the least is that the customization is very limited. For instance, you can not change location of any images or add more highlighted speaker slots. Its very basic and "is what it is" with this part.

What recommendations would you give to someone considering this product?

Definitely research your scope and reach before purchasing webinar rooms. They have different costs associated with how many people can join a webinar. To have 1,000 attendees is a different size and cost "room" than a 500. We purchased a larger size room and never needed it, so for our first year conference we were paying for a room size we didn't need.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Most Popular RingCentral MVP Comparisons