REVE Chat Customer Reviews 2023

What is REVE Chat?

Stay on top to provide live chat support and instant assistance to your website visitors and customers anytime using REVE Chat.

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REVE Chat Ratings

Real user data aggregated to summarize the product performance and customer experience.

88 Likeliness to Recommend

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love REVE Chat?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 85

Translation

92

Natural Language Processing

91

Integration With CRM

91

Knowledgebase

89

Application Programming Interface

88

Leads Generation

88

Personalized Service

86

Wayfinding

85

Workflow Processing

83

Learning and Adaptability

82

Multi-channel

82

Vendor Capability Ratings

Average 90

Ease of Implementation

96

Usability and Intuitiveness

94

Ease of Data Integration

93

Business Value Created

91

Ease of IT Administration

91

Breadth of Features

89

Ease of Customization

88

Availability and Quality of Training

87

Vendor Support

87

Quality of Features

85

Product Strategy and Rate of Improvement

83

REVE Chat Reviews

Mwambi F.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2023

Functional Chat Platform for Businesses

Likeliness to Recommend

9 / 10

What differentiates REVE Chat from other similar products?

REVE Chat is credible in establishing business intelligence.

What is your favorite aspect of this product?

REVE Chat has the calling option, which increases the chat details.

What do you dislike most about this product?

REVE Chat is optimal in allowing business communications.

What recommendations would you give to someone considering this product?

REVE Chat has the right coordination stream and this manages all the growth in the firm.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Unique Features

Edith M.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

A Great Chatbot For Business

Likeliness to Recommend

9 / 10

What differentiates REVE Chat from other similar products?

When it comes to buying a chatbot, REVE Chat offers best features yet comes at a great choice making it a great deal for business. It's customizable too.

What is your favorite aspect of this product?

Using and deploying REVE Chat is easy The software is a great chatbot considering the many features it offers It makes customer interactions easy

What do you dislike most about this product?

No dislikes as REVE Chat has performed well.

What recommendations would you give to someone considering this product?

I recommend REVE Chat for its many features and the ability to make business customer interactions easy

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Baraka G.

Role: Industry Specific Role
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Perfect Chatbot For Business

Likeliness to Recommend

9 / 10

What differentiates REVE Chat from other similar products?

When it comes to visitor engagement, REVE Chat offers top of the range features asna chatbot. I

What is your favorite aspect of this product?

It's highly affordable Offey great chatbot features It's unique in that the interface is great

What do you dislike most about this product?

REVE Chat haven't been problematic

What recommendations would you give to someone considering this product?

For a business chatbot, REVE Chat makes a perfect tool as it's affordable, fast, easy to use, and customizable

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

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REVE Chat

REVE Chat

What is REVE Chat?

Company Details

Need Assistance?

REVE Chat Ratings

88 Likeliness to Recommend

100 Plan to Renew

95 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+100 Net Emotional Footprint

How much do users love REVE Chat?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Translation Supports automatic translate to multiple languages

Natural Language Processing Allows chatbot to “understand” voice/text inputs relayed by a human in conversational vernacular, and be able to process & relay feedback in natural speech.

Integration With CRM The chatbot’s integration with the organization’s CRM would allow for customer information to be queried, once the customer’s identity has been verified.

Knowledgebase Allows users to creare knowledgebase articles, metadata tags, creation data and author's name

Application Programming Interface For more customized needs, the chatbot may have an API which would allow an in-house developer to access features of the chatbox.

Leads Generation The chatbot can take its interaction as input as a possible new sales lead, for follow-up by an organization’s business development office.

Personalized Service In conjunction with CRM integration, or through the use of browser cookies, the chatbot can be configured to deliver a more personalized service to the client.

Wayfinding Allows the chatbot to act as a site’s search engine, in addition to a text-based search field, and have access to a service desk’s service catalog.

Workflow Processing By leveraging the chatbot’s AI capabilities, the intelligent routing of data across an organization, based on pre-defined parameters of a workflow.

Learning and Adaptability The chatbot should have the ability to learn the characteristics of the human with whom it is interacting. This can include speech nuances.

Multi-channel Supports live chat, mobile app, powerbot and messenger

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

REVE Chat Reviews

Mwambi F.

Functional Chat Platform for Businesses

Likeliness to Recommend

Pros

Edith M.

A Great Chatbot For Business

Likeliness to Recommend

Pros

Baraka G.

Perfect Chatbot For Business

Likeliness to Recommend

Pros

Most Popular REVE Chat Comparisons

LiveChat ChatBot

Intercom

Drift Conversation Cloud

Tidio

ManyChat

Dialogflow

Feature Ratings

Translation

Natural Language Processing

Integration With CRM

Knowledgebase

Application Programming Interface

Leads Generation

Personalized Service

Wayfinding

Workflow Processing

Learning and Adaptability

Multi-channel

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Business Value Created

Ease of IT Administration

Breadth of Features

Ease of Customization

Availability and Quality of Training

Vendor Support

Quality of Features

Product Strategy and Rate of Improvement