What is REVE Chat?
Stay on top to provide live chat support and instant assistance to your website visitors and customers anytime using REVE Chat.
Company Details
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Get AssistanceREVE Chat Ratings
Real user data aggregated to summarize the product performance and customer experience.
90 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+100 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love REVE Chat?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Wayfinding
Natural Language Processing
Translation
Personalized Service
Integration With CRM
Application Programming Interface
Multi-channel
Leads Generation
Knowledgebase
Workflow Processing
Voice or Text Input
Vendor Capability Ratings
Availability and Quality of Training
Breadth of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Product Strategy and Rate of Improvement
Quality of Features
Usability and Intuitiveness
Vendor Support
REVE Chat Reviews
Nandera P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Engagement Tool
Likeliness to Recommend
What differentiates REVE Chat from other similar products?
Reve chat allows customers to have personalized conversations face to face via video chat
What is your favorite aspect of this product?
It connects with different social platform channels like Facebook Messenger, WhatsApp business and Telegram to deliver instant customer support.
What recommendations would you give to someone considering this product?
I recommend it foe effective communication with clients.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Md. Shakhwat H.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Nov 2023
Best AI based chatbot app for communication
Likeliness to Recommend
What differentiates REVE Chat from other similar products?
Some unique features which others doesn't offer.
What is your favorite aspect of this product?
Customization of user interface.
What do you dislike most about this product?
Mobile app doesn't provide proper reporting.
What recommendations would you give to someone considering this product?
I would recommend Customer Support oriented business to avail Revechat. It has co-browsing and screen sharing feature which is very useful to provide customer service from online.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Md.Huzzatul I.
- Role: Human Resources
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Nov 2023
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates REVE Chat from other similar products?
keyboard fishing technology, get query when customers are writing it
What is your favorite aspect of this product?
Multiple window & keyboard fishing technology,
What do you dislike most about this product?
Very rarely dropped customers
What recommendations would you give to someone considering this product?
Good Product
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy