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Red Hat

Red Hat Process Automation Manager

Composite Score

8.4 /10

CX Score

8.6 /10

18 Reviews Write a Review

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What is Red Hat Process Automation Manager?

Red Hat® Process Automation Manager is a comprehensive platform for business process management that can be deployed across multiple cloud environments.

Company Details

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Red Hat Process Automation Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Red Hat Process Automation Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Red Hat Process Automation Manager?

0% Negative

9% Neutral

91% Positive

Pros

Reliable
Enables Productivity
Saves Time
Respectful

Feature Ratings

Average 84

Process Management

Business Rules Management

Process Simulation and Execution

Collaboration

Analytics and Reporting

BPM Workflow and Approvals

Knowledge and Document Management

Form and Report Building

Process Monitoring and Optimization

Process Modelling and Design

Deployment

Vendor Capability Ratings

Average 82

Ease of Customization

Availability and Quality of Training

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Implementation

Red Hat Process Automation Manager Reviews

Pradum K.

Role: Sales Marketing
Industry: Communications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2023

Good product

Likeliness to Recommend

2 /10

What differentiates Red Hat Process Automation Manager from other similar products?

It is quite similar

What is your favorite aspect of this product?

Service of the product

What do you dislike most about this product?

Initial setup

What recommendations would you give to someone considering this product?

Initial setup not going to be easy

Pros

Helps Innovate
Continually Improving Product
Effective Service
Generous Negotitation

Harish M.

Role: Consultant
Industry: Insurance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2023

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Red Hat Process Automation Manager from other similar products?

Opentext Appworks BPM

What is your favorite aspect of this product?

BPM Platform for process creation for IT solutions.

What do you dislike most about this product?

Sometimes product install gives issues which will take more time to resolve.

What recommendations would you give to someone considering this product?

Yes. It is definitely we recommend this product for IT industry for rapid development.

Pros

Saves Time
Helps Innovate
Performance Enhancing
Trustworthy

Alexis Eugenio M.

Role: Information Technology
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Complete and robust

Likeliness to Recommend

7 /10

What differentiates Red Hat Process Automation Manager from other similar products?

Confidence with the technology

What is your favorite aspect of this product?

Available information online

What do you dislike most about this product?

Complex and confusing for some use cases

What recommendations would you give to someone considering this product?

If tomcat doesn't provides the confidence you'res needing, this is the solution

Pros

Helps Innovate
Enables Productivity
Inspires Innovation
Security Protects

Cons

Leverages Incumbent Status

Red Hat Process Automation Manager

What is Red Hat Process Automation Manager?

Company Details

Need Assistance?

Red Hat Process Automation Manager Ratings

83 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Red Hat Process Automation Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

Deployment Includes ability to execute business processes, automated or not, through the tool whether that it is on the user's machine, cloud, or other virtual environment

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Red Hat Process Automation Manager Reviews

Pradum K.

Good product

Likeliness to Recommend

Pros

Harish M.

Easy to use, but a bit pricey

Likeliness to Recommend

Pros

Alexis Eugenio M.

Complete and robust

Likeliness to Recommend

Pros

Cons

Most Popular Red Hat Process Automation Manager Comparisons

CMW Platform

Airtable

Oracle Business Process Management

SAP Business Workflow

Pega BPM

Creatio Studio

Feature Ratings

Process Management

Business Rules Management

Process Simulation and Execution

Collaboration

Analytics and Reporting

BPM Workflow and Approvals

Knowledge and Document Management

Form and Report Building

Process Monitoring and Optimization

Process Modelling and Design

Deployment

Vendor Capability Ratings

Ease of Customization

Availability and Quality of Training

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Implementation