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Progress Software

Progress ShareFile

Composite Score

8.8 /10

CX Score

9.1 /10

201 Reviews Write a Review

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What is Progress ShareFile?

Accelerate productivity with automated workflows you customize and control. Give real-time feedback, request approvals, co-edit—even get legally binding e-signatures seamlessly—on any device. Plus, with real-time tracking, you always know exactly where things stand.

Company Details

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Progress ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress ShareFile?

5% Negative

2% Neutral

93% Positive

Pros

Respectful
Performance Enhancing
Helps Innovate
Efficient Service

Feature Ratings

Average 84

High Performance

Encryption Decryption

Authentication

LDAP Support

File Transfer

Transport Security

Large File Support

Cloud/On-Prem/Hybrid Deployment

Data Fidelity

Session Monitoring

Multi Platform Support

Vendor Capability Ratings

Average 83

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features

Ease of Customization

Availability and Quality of Training

Also Featured in...

Content Collaboration

Score 9.0

View Progress ShareFile in this category (opens in a new tab)

Managed File Transfer - Enterprise

Score 8.8

View Progress ShareFile in this category (opens in a new tab)

Progress ShareFile Reviews

Liz C.

Role: Industry Specific Role
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2026

Flexible Cloud File Collaboration Tool

Likeliness to Recommend

9 /10

What differentiates Progress ShareFile from other similar products?

It has built in feature for the electronic signature and documents request which I find pretty different.

What is your favorite aspect of this product?

The smooth integration with the other tools such as Microsoft 365 is pretty impressive which enhance my workflow and I can customize the portal of clients so I can share files more professionally.

What do you dislike most about this product?

For the collaboration the user need proper and complete guidance or else it will be stopped and advanced permissions requires proper configuration.

What recommendations would you give to someone considering this product?

Makes sure to takes as much as advantage from the activity log which can useful for the documents usage.

Pros

Helps Innovate
Trustworthy
Unique Features
Efficient Service

Jesse L.

Role: Information Technology
Industry: Insurance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2026

Useful, but slightly costly and outdated

Likeliness to Recommend

7 /10

What differentiates Progress ShareFile from other similar products?

ShareFile is simple and easy to use. It is self-contained within it's console and can be implemented fairly quickly. It allows for on-prem and off-prem (and hybrid) utilization, allowing for full customization implementation within any organization/enterprise architecture. The interface is simplistic for End User and Administrative control and allows for multiple admins simultaenously work within the console to manage users, files, and servers.

What is your favorite aspect of this product?

ShareFile is light on end user need. They can simply log in, upload what they need, and send it out pretty efficiently. Due to the simplicity, almost any level of user, with minimal guidance, can be sending out material within minutes of an account being created. The connection back to our MFA allows for very quick setup from an admin side as well.

What do you dislike most about this product?

ShareFile, especially within then last calendar year, has gone down many times within the last year and sent numerous communications about poor service. This, coupled with the constant need for Day 0 patching has turned into a chore to handle every couple months. There was no need for maintainence for 4 years of owning this, but then 2 times within the same year, we needed to complete Day 0 patching.

What recommendations would you give to someone considering this product?

Know what you are getting from this product before commiting to contract. Other products offer deeper integration and features, but ShareFile, as a standalone service, gives you the ability to use Secure File Transfers without having to enter a Microsoft-level contract. If you are looking for feature rich and Microsoft Office Integrated Workflow, perhaps ShareFIle isn't for you, but it is now a cloud-based service that offers enough to get your organization in a safe and secure spot for data transfering.

Pros

Efficient Service
Caring
Respectful
Helps Innovate

Cons

Less Reliable
Vendor's Interest First
Less Generous

Role: Information Technology
Industry: Education
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2025

Great platform for compliance fullfilment

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Progress ShareFile

What is Progress ShareFile?

Company Details

Need Assistance?

Progress ShareFile Ratings

86 Likeliness to Recommend

96 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Progress ShareFile?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

High Performance High bandwidth data transfer, encryption/decryption, authentication of the service​

Encryption Decryption The encryption (source) and decryption (destination) of data transmitted

Authentication Verification of authenticity of identities between the two organizations​

LDAP Support Support for user ID authentication across both organizations using MS Active Directory credentials​

File Transfer File transfer services

Transport Security Security of the data transmission

Large File Support Support for large (>2GB) file transfers​

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Data Fidelity Consistent data integrity throughout the process​

Session Monitoring Reporting and metrics of the data transferal session​

Multi Platform Support Support for multiple clients on either side of the data transfer process​

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Content Collaboration

Managed File Transfer - Enterprise

Progress ShareFile Reviews

Liz C.

Flexible Cloud File Collaboration Tool

Likeliness to Recommend

Pros

Jesse L.

Useful, but slightly costly and outdated

Likeliness to Recommend

Pros

Cons

Great platform for compliance fullfilment

Likeliness to Recommend

Pros

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Feature Ratings

High Performance

Encryption Decryption

Authentication

LDAP Support

File Transfer

Transport Security

Large File Support

Cloud/On-Prem/Hybrid Deployment

Data Fidelity

Session Monitoring

Multi Platform Support

Vendor Capability Ratings

Ease of Data Integration

Quality of Features

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features

Ease of Customization

Availability and Quality of Training