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ProductBoard Inc

Productboard

Composite Score

7.2 /10

CX Score

7.4 /10

8 Reviews Write a Review

Claim Software

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details

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Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

0% Negative

7% Neutral

93% Positive

Pros

Helps Innovate
Reliable
Unique Features
Inspires Innovation

Feature Ratings

Average 88

Add Notes

100

Drag and Drop Prioritization

Task Assignment

Task Prioritization

Task Categorization

List Tasks

Due Dates

Task Status

Automated Workflow

Task Reporting

Add Attachments

Vendor Capability Ratings

Average 80

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Ease of Implementation

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

Also Featured in...

Idea Management

Score 7.6

View Productboard in this category (opens in a new tab)

Product Management

Score 7.5

View Productboard in this category (opens in a new tab)

Productboard Reviews

Chris I.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2021

Simple and intuitive product that works

Likeliness to Recommend

10 /10

What differentiates Productboard from other similar products?

Productboard is simple to use and integrates well into existing workflows, it is easy to get up and running with the product and the ability to get user insight to help dictate priority is a clear difference from other products in the market.

What is your favorite aspect of this product?

Priority score. Having the ability to have a product validate the business impact and the user feedback from the portal is amazing and gives us a clear indication of which features are important to our customers.

What do you dislike most about this product?

There is limited functionality to update multiple projects/features at the same time.

What recommendations would you give to someone considering this product?

Get involved in the videos and training information, product board is very simple to use the platform but there are so many areas of the product that you may not realise, so spend so time learning about how everything works as it will help you navigate the platform and get the most out of it.

Pros

Continually Improving Product
Reliable
Enables Productivity
Trustworthy

Krish M.

Role: Consultant
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

One of the best products for your product team!

Likeliness to Recommend

7 /10

What differentiates Productboard from other similar products?

Much needed metrics pre-mentioned for supporting KPIs / RICE / and other types of PM goals, made by PMs for PMs

What is your favorite aspect of this product?

Super easy UI/UX to get started, very fluidic Easily integrates with our internal tools like Jira Easy to track issues / recommendations / JTD / notes / feedback

What do you dislike most about this product?

Too many features make it hard to use all of them effectively and hard to discover There isn't a way to do public voting

What recommendations would you give to someone considering this product?

Definitely give this a shot if you have a mid-size PM team and have very important or detailed Product metrics to keep track of.

Pros

Client Friendly Policies
Helps Innovate
Reliable
Unique Features

Cons

Less Productive
Less Efficient Service
Under Delivered

Productboard

What is Productboard?

Company Details

Need Assistance?

Productboard Ratings

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Productboard?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Add Notes Ability to add free form notes to tasks

Drag and Drop Prioritization Ability to re-order tasks using drag and drop

Task Assignment Ability to see task assignee

Task Prioritization Ability to assign a priority to tasks.

Task Categorization Ability to categorize tasks

List Tasks Display outstanding tasks

Due Dates Ability to track due dates of tasks

Task Status Ability to display current status of tasks

Automated Workflow Workflow based on events.

Task Reporting Reporting available on time to complete tasks, task throughput, tasks per resource, etc.

Add Attachments Ability to add attachments for tasks

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Idea Management

Product Management

Productboard Reviews

Chris I.

Simple and intuitive product that works

Likeliness to Recommend

Pros

Krish M.

One of the best products for your product team!

Likeliness to Recommend

Pros

Cons

Feature Ratings

Add Notes

Drag and Drop Prioritization

Task Assignment

Task Prioritization

Task Categorization

List Tasks

Due Dates

Task Status

Automated Workflow

Task Reporting

Add Attachments

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Ease of Implementation

Vendor Support

Availability and Quality of Training

Ease of Data Integration

Ease of Customization