Pexip Customer Reviews 2026 | Web and Video Conferencing

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Pexip

Composite Score

6.7 /10

CX Score

6.9 /10

8 Reviews Write a Review

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What is Pexip?

Pexip simplifies video communication across borders, businesses and platforms.

Company Details

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Pexip Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pexip?

0% Negative

25% Neutral

75% Positive

Pros

Enables Productivity
Trustworthy
Efficient Service
Effective Service

Cons

Slower Product Innovation
Commodity Features
Wastes Time

Feature Ratings

Average 78

Video Conferencing

Virtual Whiteboard

File Transfer

Application Share

Screen Share

Audio Controls

Audio Conferencing VoIP

Facilitator Functions

Instant Messaging

Keyboard Mouse Control

Audio Conferencing Call in Bridge

Vendor Capability Ratings

Average 73

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Pexip Reviews

Kohei S.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

It is one of the best web conferencing solutions

Likeliness to Recommend

9 /10

What differentiates Pexip from other similar products?

Natively uses WebRTC, the worldwide standard for real-time video communications on the Internet, to enable the use of web browsers and link them to Microsoft Teams and Skype for Business meetings, Google Hangouts Meet meetings, and standard video conferencing meetings .

What is your favorite aspect of this product?

Pexip is a cloud-based platform that helps companies integrate traditional video systems, Microsoft and Google collaboration solutions, and enterprise-grade video calling and meeting solutions that work with any device. It is one of the best web conferencing solutions available right now and one of the leading providers of interoperability between video conferencing solutions.

What do you dislike most about this product?

When I am recording directly with Youtube, I need the requirement to minimize the "Show self view" window, top right, so that the recordings are visible.

What recommendations would you give to someone considering this product?

With Pexip, you don't need to install any third-party plugins or software. Video works natively in the browser as does content sharing. The Pexip service is customizable and allows companies to integrate traditional video systems.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rose C.

Role: Operations
Industry: Finance
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Mar 2021

One-click video experience

Likeliness to Recommend

9 /10

What differentiates Pexip from other similar products?

Pexip has the ability to have two content items on the screen at one time, being video of the presenters and a sharescreen, or open document, which is brilliant.

What is your favorite aspect of this product?

Pexip is Fast! Time is money and having such a great end-user experience on both sides matters

What do you dislike most about this product?

The configurations present too many options to the user and can be overwhelming

What recommendations would you give to someone considering this product?

Those companies that do a lot of video conferencing with clients, having to use specific technologies to interface with them. Without having to purchase another suite, Pexip allows the company to do just that

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Michael R.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2021

Cloud Video Interop solution

Likeliness to Recommend

7 /10

What differentiates Pexip from other similar products?

UI is clear, crisp and commendable. Options are logically laid out and easily customizable

What is your favorite aspect of this product?

Easily integrated into existing enterprise and consumer IT infrastructure

What do you dislike most about this product?

Initial set up may be confusing to a layman, but can be rectified by consulting the Help guide or turning to other online resources from Pexip or its support user communities

What recommendations would you give to someone considering this product?

Consult with other companies in your field to understand how they're using the app, and if there's value in using it during this environment

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Pexip

What is Pexip?

Company Details

Need Assistance?

Pexip Ratings

82 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love Pexip?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

File Transfer File transfer services

Application Share Ability to share a single application only for viewing by web conference participants

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Instant Messaging Real-time, text-based communication between two or more people

Keyboard Mouse Control Host can grant or remove control

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Pexip Reviews

Kohei S.

It is one of the best web conferencing solutions

Likeliness to Recommend

Pros

Rose C.

One-click video experience

Likeliness to Recommend

Pros

Michael R.

Cloud Video Interop solution

Likeliness to Recommend

Pros

Feature Ratings

Video Conferencing

Virtual Whiteboard

File Transfer

Application Share

Screen Share

Audio Controls

Audio Conferencing VoIP

Facilitator Functions

Instant Messaging

Keyboard Mouse Control

Audio Conferencing Call in Bridge

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Vendor Support