Pexip Customer Reviews 2026 | Web and Video Conferencing

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Pexip

Composite Score

6.7 /10

CX Score

6.9 /10

8 Reviews Write a Review

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What is Pexip?

Pexip simplifies video communication across borders, businesses and platforms.

Company Details

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Pexip Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pexip?

0% Negative

25% Neutral

75% Positive

Pros

Enables Productivity
Trustworthy
Efficient Service
Effective Service

Cons

Slower Product Innovation
Commodity Features
Wastes Time

Feature Ratings

Average 78

Video Conferencing

Virtual Whiteboard

File Transfer

Application Share

Screen Share

Audio Controls

Audio Conferencing VoIP

Facilitator Functions

Instant Messaging

Keyboard Mouse Control

Audio Conferencing Call in Bridge

Vendor Capability Ratings

Average 73

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Pexip Reviews

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Mar 2023

Makes video conferencing available to everyone

Likeliness to Recommend

7 /10

Pros

Reliable
Unique Features
Efficient Service
Client Friendly Policies

Fagiko G.

Role: Operations
Industry: Chemicals
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

My Experience With Pexip

Likeliness to Recommend

9 /10

What differentiates Pexip from other similar products?

What makes Pexip best for small businesses is that it's affordable and comes with all helpful features for such a software in its class

What is your favorite aspect of this product?

Using Pexip is easy and it comes with benefitial web conferencing features Did I say it's affordable

What do you dislike most about this product?

Not many discrepancies with Pexip

What recommendations would you give to someone considering this product?

I recommend Pexip for being smooth when it comes to video conferencing

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Betty M.

Role: Industry Specific Role
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Affordable and Effective Web Conferencing Software

Likeliness to Recommend

9 /10

What differentiates Pexip from other similar products?

While Pexip is simple and easy to use, it houses great web conferencing features and simplifies video communication

What is your favorite aspect of this product?

I like that Pexip makes unified communications easy It simplifies web conferencing It's seamless to use It's among the most affordable solutions

What do you dislike most about this product?

Pexip has been great and no complaints

What recommendations would you give to someone considering this product?

I recommend Pexip to businesses because it's affordable and very effective in web conferencing and unified communications

Pros

Helps Innovate
Continually Improving Product
Reliable
Efficient Service

Pexip

What is Pexip?

Company Details

Need Assistance?

Pexip Ratings

82 Likeliness to Recommend

100 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love Pexip?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Video Conferencing Interactive video conferencing using a webcam

Virtual Whiteboard Whiteboard application that enables drawing and diagramming

File Transfer File transfer services

Application Share Ability to share a single application only for viewing by web conference participants

Screen Share Ability to share a computer screen for viewing by web conference participants

Audio Controls Ability to control the participation of attendees' audio, including muting functions

Audio Conferencing VoIP Voice conferencing through a web conference bridge

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Instant Messaging Real-time, text-based communication between two or more people

Keyboard Mouse Control Host can grant or remove control

Audio Conferencing Call in Bridge Voice conferencing through a PSTN conference bridge

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Pexip Reviews

Makes video conferencing available to everyone

Likeliness to Recommend

Pros

Fagiko G.

My Experience With Pexip

Likeliness to Recommend

Pros

Betty M.

Affordable and Effective Web Conferencing Software

Likeliness to Recommend

Pros

Feature Ratings

Video Conferencing

Virtual Whiteboard

File Transfer

Application Share

Screen Share

Audio Controls

Audio Conferencing VoIP

Facilitator Functions

Instant Messaging

Keyboard Mouse Control

Audio Conferencing Call in Bridge

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Vendor Support