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Pepperi B2B eCommerce Logo
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Pepperi B2B eCommerce

Composite Score
7.5 /10
CX Score
7.6 /10
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Category
Pepperi B2B eCommerce
7.5 /10

What is Pepperi B2B eCommerce?

Pepperi is used by leading brands and wholesale distributors to connect all B2B customer touch points, to deliver a seamless purchasing experience. We empower our customers to sell bigger, smarter and faster, by integrating B2B eCommerce, sales force automation, retail execution, and route-accounting on a single, highly flexible platform, that runs natively on all mobile devices.

Company Details

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Awards & Recognition

Pepperi B2B eCommerce won the following awards in the B2B eCommerce category

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Pepperi B2B eCommerce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pepperi B2B eCommerce.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

4
Since last award

93 Plan to Renew

7
Since last award

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pepperi B2B eCommerce?

2% Negative
13% Neutral
85% Positive

Pros

  • Efficient Service
  • Client Friendly Policies
  • Performance Enhancing
  • Respectful

Feature Ratings

Average 83

Multi-Storefront

89

Integrated Search

87

Payment Processing

86

Multi-Language Support

85

Content Localization

85

ERP Integration

85

Content Management

84

Order Management

84

Catalog Management

82

Reporting and Analytics

79

Guided Selling

79

Vendor Capability Ratings

Average 78

Ease of IT Administration

83

Business Value Created

83

Ease of Data Integration

82

Breadth of Features

81

Ease of Implementation

80

Product Strategy and Rate of Improvement

80

Usability and Intuitiveness

78

Quality of Features

77

Ease of Customization

75

Availability and Quality of Training

74

Vendor Support

71

Pepperi B2B eCommerce Reviews

Ferason M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Pepperi helps us with our out-of-office orders

Likeliness to Recommend

9 /10

What differentiates Pepperi B2B eCommerce from other similar products?

It is a software that we use so that our sales agents who are out of the office have an updated catalog, easy to use and that allows them to efficiently serve all customers. I love it because from the mobile we can have all the information of our products, stock and inventory, avoiding that we sell products that are out of stock.

What is your favorite aspect of this product?

Its product catalog is very easy to use and the images are displayed with excellent quality. It has an inventory management where we can quickly add or remove products that are no longer in stock, as well as add the number of products remaining, new images and more details.

What do you dislike most about this product?

The software can be a little complicated to set up at first, especially with the uploading of information to the system; it would be much easier if there was a way to have all the information copied more automatically and less manually. I would like all the functions of the system to be available offline, although it is helpful to be able to log into the program without internet.

What recommendations would you give to someone considering this product?

It is a program designed for all agents who are out of the office and need a virtual catalog, from the mobile, with access to quality images. Thanks to this program our sales have increased and our agents report that they are pleased with the program, that is why we do not hesitate to recommend it to all sales companies of all sizes.

Pros

  • Reliable
  • Respectful
  • Altruistic
  • Acts with Integrity

Kelly S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Pepperi: High Resolution Presentations

Likeliness to Recommend

8 /10

What differentiates Pepperi B2B eCommerce from other similar products?

With the order management system, reps can make informed decisions through quick access to customer order history, shipments, outstanding debts, invoices and top-selling items. The detailed information page for a product allows immediate answers to all of your customers' questions. Allows your reps to capture all types of transactions made with your customers; sales orders, quotes, returns, stock checks, and any other custom transactions you make.

What is your favorite aspect of this product?

It has the ability to duplicate and manipulate previous requests, using a barcode scanner to take orders and sales options by prepacks, unit of measure, and combinations to speed order fulfillment and reduce data entry. Pepperi's sales applications allow you to define different price lists for different customers or regions, and take orders in any currency your customer wants to pay. It allows reps to apply discounts at the order or line level and set profit margins right at the cart.

What do you dislike most about this product?

Does not always allow access to up-to-date inventory levels while on the move means you will never receive back orders that you can't fill. Orders captured in Pepperi's mobile order receiving app are not automatically transmitted for validation and processing in your ERP or accounting system.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Inspires Innovation

LISA C.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Easy to use & improves sales rep order taking

Likeliness to Recommend

10 /10

What differentiates Pepperi B2B eCommerce from other similar products?

Easy for sales reps and customers

What is your favorite aspect of this product?

integration

What do you dislike most about this product?

ability to have child products in search and barcode scanning abilities

What recommendations would you give to someone considering this product?

review and decide for yourself

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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