2/4 in Customer Intelligence

Response
Distribution
14Reviews

People Pattern

People Pattern

People Pattern is a platform that allows you to find, understand and activate quality customers.

8.4

Composite Score

Composite
Score

8.6

CX Score

CX
Score

+84

Emotional Footprint

Emotional
Footprint

88%

Likeliness to Recommend

Likeliness
to Recommend

2/4 in Customer Intelligence

Response
Distribution
14Reviews
Category Features
  • Anomaly Detection
  • |
  • API Framework
  • |
  • Audience Demographics
  • |
  • Audience Segmentation
  • |
  • Conversion Analysis
  • |
  • Cross Channel Attribution Analysis
  • |
  • Customer Journey Modelling
  • |
  • Data Visualization
  • |
  • Metadata Management
  • |
  • Predictive Analytics
  • |
  • Real Time Workflow Automation

Sample Report

Product Scorecard

A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role
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Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews Word Cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Product Scorecard

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Product Reviews

  • -
  • 1
  • 2
  • 3
  • 4
Does Not Recommend
6/10

C-Level

Tech support ruined my initial excitement for PP.

Vendor Capability Satisfaction

  • 3
  • Availability and Quality of Training
  • 3
  • Breadth of Features
  • 3
  • Business Value Created
  • 2
  • Ease of Customization
  • 2
  • Ease of Data Integration
  • 1
  • Ease of Implementation
  • 2
  • Ease of IT Administration
  • 2
  • Product Strategy and Rate of Improvement
  • 3
  • Quality of Features
  • 2
  • Usability and Intuitiveness
  • 1
  • Vendor Support

Product Feature Satisfaction

  • 3
  • Anomaly Detection
  • 3
  • API Framework
  • 3
  • Audience Demographics
  • 3
  • Audience Segmentation
  • 3
  • Conversion Analysis
  • 2
  • Cross-Channel Attribution Analysis
  • 3
  • Customer Journey Modelling
  • 3
  • Data Visualization
  • 3
  • Metadata Management
  • 3
  • Predictive Analytics
  • 3
  • Real-Time Workflow Automation