In Partnership With SelectHub
What is Paylocity?
Paylocity is all-in-one software platform that gives HR pros a way to easily manage daily tasks in payroll, benefits, talent, and workforce management. Paylocity's modern HR and payroll solution streamlines work, enhancing business outcomes. Their unified software suite makes it easier to focus on building your workforce.
Company Details
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In Partnership With SelectHub
Paylocity Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
97 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paylocity?
Pros
- Respectful
- Reliable
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Benefits Calculation
Time and Attendance
Tax Form Preparation
Taxation Deduction
HR Systems Interface
Compensation Management
Retirement Plan Tracking
Vacation and Leave Management
Third Party System Integration
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Implementation
Availability and Quality of Training
Ease of Customization
Also Featured in...
Workforce Management - Midmarket
Score 8.5
View Paylocity in this category (opens in a new tab)
Talent Management
Score 8.5
View Paylocity in this category (opens in a new tab)
Benefits Administration
Score 8.4
View Paylocity in this category (opens in a new tab)
Human Capital Management - Midmarket
Score 8.2
View Paylocity in this category (opens in a new tab)
Paylocity Reviews
Maria A.
- Role: C-Level
- Industry: Shipping
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2025
Great customer service and updated technology.
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Their Customer service, when you call they answer and 90%of the time they are helpful, kind and understanding. This is a hight rating now in days.
What is your favorite aspect of this product?
Payroll processing is easy.
What do you dislike most about this product?
The constant changes and the amount of research you have to do to find answers. You get a 3 page document to get something simple done rather than a quick guided approach.
What recommendations would you give to someone considering this product?
It’s a good option and they custom service is great you speak with local people. There is never a problem with the communication and the wait to speak to someone is usually only a few minutes.
Pros
- Continually Improving Product
- Trustworthy
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
William S.
- Role: Finance
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Oct 2025
Compared to other payroll systems used in the past
Likeliness to Recommend
What differentiates Paylocity from other similar products?
Ease of use
What is your favorite aspect of this product?
Modular integration
What do you dislike most about this product?
Icons should be different color to black to navigate between screens
What recommendations would you give to someone considering this product?
Worth the investment
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Steven R W.
- Role: C-Level
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2025
NOT QUITE READY FOR FIRMS WITH MULTIPLE CLIENTS
Likeliness to Recommend
What differentiates Paylocity from other similar products?
NOT SURE YET, BUT BILLING IS VERY GOOD, TAXES AND RETIREMENT TRACKING IS SOLID. REPORTING HAS SOME GAPS BUT MOST IS GOOD.
What is your favorite aspect of this product?
PRICE POINT FOR NOW BUIT WOULD LIKE TO FELL BETTER AND BRING MORE CLIENTS WITH CONFIDENCE
What do you dislike most about this product?
SERVICE OF DAY TO DAY ISSUES IS VERT FRACTURED AND PEOPLE ARE IN TOO MANY MEETINGS.
What recommendations would you give to someone considering this product?
KNOW WHAT YOU WANT AS THEIR GUIDANCE TO ACCOUNTING FIRMS IS NOT ACCOUNTING FIRM LEVEL YET.
Pros
- Reliable
- Generous Negotitation
- Transparent
- Includes Product Enhancements
Cons
- Less Effective Service
- Wastes Time
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
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