Oracle CX Sales Logo
Oracle CX Sales Logo
Oracle

Oracle CX Sales

8.3 /10
Category
Oracle CX Sales
8.3 /10

What is Oracle CX Sales?

Accelerate growth with the power of data, AI, and machine learning to bring together all aspects of the customer experience. Oracle Engagement Cloud provides a comprehensive set of capabilities to help sales leaders transition smoothly from sales planning and execution through customer onboarding, account management, and support services.

Company Details


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Awards & Recognition

Oracle CX Sales won the following awards in the Customer Relationship Management - Enterprise category

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Oracle CX Sales Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle CX Sales.

82 Likeliness to Recommend

94 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle CX Sales?

4% Negative
6% Neutral
90% Positive

Pros

  • Respectful
  • Security Protects
  • Helps Innovate
  • Reliable

Feature Ratings

Average 82

Lead Management

85

Customer Service Management

84

Telephony and Call Center Management

84

Sales Management

83

Analytics and Reporting

83

Marketing Management

82

Account and Contact Management

82

Activity and Workflow Management

82

Quote Contract and Proposal

81

Collaboration

80

Mobile

76

Vendor Capability Ratings

Average 81

Ease of Implementation

83

Quality of Features

83

Business Value Created

83

Usability and Intuitiveness

82

Vendor Support

81

Ease of Data Integration

80

Breadth of Features

80

Ease of IT Administration

79

Availability and Quality of Training

79

Ease of Customization

79

Product Strategy and Rate of Improvement

78

Oracle CX Sales Reviews

Anshu p.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Powerhouse CRM for Enterprises

Likeliness to Recommend

9 /10

What differentiates Oracle CX Sales from other similar products?

High customizable options and enterprise grade security,

What is your favorite aspect of this product?

AI driven capabilities and predictive analytics standout when it comes to favorite aspect.

What do you dislike most about this product?

The initial setup and integration with other systems can be time consuming and challenging.

What recommendations would you give to someone considering this product?

Make sure you watch a tutorial before considering a purchase.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ingrid N.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jucilayne A.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Saves Time

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