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OpenText Corporation

OpenText InfoArchive

Composite Score

7.4 /10

CX Score

7.9 /10

10 Reviews Write a Review

Claim Software

What is OpenText InfoArchive?

Accelerate cloud transition, optimize infrastructure, and ensure compliance with a modern archiving solution

Company Details

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OpenText InfoArchive Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText InfoArchive?

4% Negative

0% Neutral

96% Positive

Pros

Reliable
Enables Productivity
Efficient Service
Effective Service

Feature Ratings

Average 84

Platform Support

External Storage Connectivity

Granularity

Storage Optimization

Data Format Native Generic

Restore to Current Format

Data Encryption

Data Deletion Control and Space Gain

Data Compression

Long Term Data Retention

Multiple Format Support

Vendor Capability Ratings

Average 86

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Quality of Features

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

OpenText InfoArchive Reviews

Jagan M.

Role: Sales Marketing
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2021

It's Fantastic Product

Likeliness to Recommend

10 /10

What differentiates OpenText InfoArchive from other similar products?

It's very reliable and good product

What is your favorite aspect of this product?

Reliability and data archival

What do you dislike most about this product?

All Good as of now.

What recommendations would you give to someone considering this product?

All Good as of now. NO specific recommendations

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Retail
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted May 2020

Great value and easy implementation.

Likeliness to Recommend

3 /10

Pros

Reliable
Enables Productivity
Efficient Service
Effective Service

Cons

Commodity Features
Inhibits Innovation
Less Inspiring

OpenText InfoArchive

What is OpenText InfoArchive?

Company Details

Need Assistance?

OpenText InfoArchive Ratings

85 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love OpenText InfoArchive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Platform Support Does the data archive system provide the hardware platform support that the organization needs.

External Storage Connectivity Data archiving usually stores data on external, removable media that is optimized for long-term storage, at an offsite location.

Granularity 'The granular storage of data, such that it can be searched and recovered in an expedient manner.

Storage Optimization 'Storage optimization, unlike std. backup & restore, is for long term data storage, organizing it to find & restore information easily

Data Format Native Generic Offers multiple options from native proprietary format to industry-standard generic format to restore or import onto any target system

Restore to Current Format Ability to restore to whichever “current” format the organization has in place at the time of archive data restoration

Data Encryption Protects your data from those who have physical access to storage media (including secure storage provider), and ensures data has only authorized access

Data Deletion Control and Space Gain The ability to reclaim valuable hard drive space freed due to the data archiving process based on the software’s successful confirmation & verification

Data Compression Allows for more data to be stored on media. Data compression can potentially slow down access times to the data

Long Term Data Retention The software should have fault tolerant abilities in order to recover from minor data corruptions. Depends largely on the media (such as tapes)

Multiple Format Support Ability to support multiple media formats, including tape, WORM drives, optical media, etc. Also, proliferation of cloud and support cloud storage.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

OpenText InfoArchive Reviews

Jagan M.

It's Fantastic Product

Likeliness to Recommend

Pros

Great value and easy implementation.

Likeliness to Recommend

Pros

Cons

Feature Ratings

Platform Support

External Storage Connectivity

Granularity

Storage Optimization

Data Format Native Generic

Restore to Current Format

Data Encryption

Data Deletion Control and Space Gain

Data Compression

Long Term Data Retention

Multiple Format Support

Vendor Capability Ratings

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Quality of Features

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement