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OpenText Corporation

OpenText InfoArchive

Composite Score

7.4 /10

CX Score

7.9 /10

10 Reviews Write a Review

Claim Software

What is OpenText InfoArchive?

Accelerate cloud transition, optimize infrastructure, and ensure compliance with a modern archiving solution

Company Details

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OpenText InfoArchive Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText InfoArchive?

4% Negative

0% Neutral

96% Positive

Pros

Reliable
Enables Productivity
Efficient Service
Effective Service

Feature Ratings

Average 84

Platform Support

External Storage Connectivity

Granularity

Storage Optimization

Data Format Native Generic

Restore to Current Format

Data Encryption

Data Deletion Control and Space Gain

Data Compression

Long Term Data Retention

Multiple Format Support

Vendor Capability Ratings

Average 86

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Quality of Features

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement

OpenText InfoArchive Reviews

Oluwaseun K.

Role: Information Technology
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2025

Good customer service

Likeliness to Recommend

10 /10

What differentiates OpenText InfoArchive from other similar products?

Their services

What is your favorite aspect of this product?

User friendly

What do you dislike most about this product?

Nothing, everything are perfect

What recommendations would you give to someone considering this product?

Satisfactory

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Anatotura M.

Role: Human Resources
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

OpenText InfoArchive Review

Likeliness to Recommend

9 /10

What differentiates OpenText InfoArchive from other similar products?

With data archiving, OpenText InfoArchive offers best capabilities and makes retrieval and searching the archive easy

What is your favorite aspect of this product?

First, OpenText InfoArchive is secure It makes auto archiving easy Retrieving archived data is easy

What do you dislike most about this product?

OpenText InfoArchive has been smooth and no major concerns

What recommendations would you give to someone considering this product?

I'm recommending OpenText InfoArchive for archiving because it is the best any business can get.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Angelina Q.

Role: Industry Specific Role
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

A Magical Data Archiving Software - InfoArchive

Likeliness to Recommend

9 /10

What differentiates OpenText InfoArchive from other similar products?

InfoArchive amazing and special in that it helps with general data archiving as well as email archiving. It's secure and retrieval of archived data is easy too

What is your favorite aspect of this product?

I have used InfoArchive and I like it's security features. It's seamless to retrieve archived data It's scalable Accessing archiy data is easy

What do you dislike most about this product?

Not a single dislike as InfoArchive is more than a performer

What recommendations would you give to someone considering this product?

I recommend InfoArchive as it's highly secure and resourceful. It makes archiving and data retrieval seamless

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

OpenText InfoArchive

What is OpenText InfoArchive?

Company Details

Need Assistance?

OpenText InfoArchive Ratings

85 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love OpenText InfoArchive?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Platform Support Does the data archive system provide the hardware platform support that the organization needs.

External Storage Connectivity Data archiving usually stores data on external, removable media that is optimized for long-term storage, at an offsite location.

Granularity 'The granular storage of data, such that it can be searched and recovered in an expedient manner.

Storage Optimization 'Storage optimization, unlike std. backup & restore, is for long term data storage, organizing it to find & restore information easily

Data Format Native Generic Offers multiple options from native proprietary format to industry-standard generic format to restore or import onto any target system

Restore to Current Format Ability to restore to whichever “current” format the organization has in place at the time of archive data restoration

Data Encryption Protects your data from those who have physical access to storage media (including secure storage provider), and ensures data has only authorized access

Data Deletion Control and Space Gain The ability to reclaim valuable hard drive space freed due to the data archiving process based on the software’s successful confirmation & verification

Data Compression Allows for more data to be stored on media. Data compression can potentially slow down access times to the data

Long Term Data Retention The software should have fault tolerant abilities in order to recover from minor data corruptions. Depends largely on the media (such as tapes)

Multiple Format Support Ability to support multiple media formats, including tape, WORM drives, optical media, etc. Also, proliferation of cloud and support cloud storage.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

OpenText InfoArchive Reviews

Oluwaseun K.

Good customer service

Likeliness to Recommend

Pros

Anatotura M.

OpenText InfoArchive Review

Likeliness to Recommend

Pros

Angelina Q.

A Magical Data Archiving Software - InfoArchive

Likeliness to Recommend

Pros

Feature Ratings

Platform Support

External Storage Connectivity

Granularity

Storage Optimization

Data Format Native Generic

Restore to Current Format

Data Encryption

Data Deletion Control and Space Gain

Data Compression

Long Term Data Retention

Multiple Format Support

Vendor Capability Ratings

Availability and Quality of Training

Ease of IT Administration

Business Value Created

Ease of Data Integration

Ease of Customization

Usability and Intuitiveness

Vendor Support

Quality of Features

Breadth of Features

Ease of Implementation

Product Strategy and Rate of Improvement