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OpenText Corporation

OpenText Content Manager

Composite Score

7.6 /10

CX Score

8.0 /10

5 Reviews Write a Review

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What is OpenText Content Manager?

OpenText Content Manager helps organizations meet regulatory and data privacy guidelines through robust content management. With three purchase options—perpetual license, subscription, and cloud managed service, you have the flexibility and control you need.

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OpenText Content Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText Content Manager?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 86

Access Permissions Management

Mobile

ECM Document Management

Capture Channels

Search

Metadata Management

Ediscovery Audit Trail

Workflow Process Automation

File Approvals Esignatures

Collaboration

File Conversion

Vendor Capability Ratings

Average 84

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Vendor Support

Quality of Features

Business Value Created

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness

OpenText Content Manager Reviews

Mantesh C.

Role: Sales Marketing
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2025

Reliable and Scalable Document Management Solution

Likeliness to Recommend

8 /10

What differentiates OpenText Content Manager from other similar products?

I used lots of the other content manager tools, but I personally feel the OpenText Content Manager differentiates itself with its robust security and compliance features, making it ideal for highly regulated industries. Its enterprise-grade scalability allows it to handle large volumes of content efficiently. The integration capabilities with other enterprise systems (like ERP or CRM) and its strong metadata management also set it apart.

What is your favorite aspect of this product?

My favorite aspect of OpenText Content Manager is its comprehensive document management capabilities. The ability to organize, store, and retrieve vast amounts of documents efficiently is invaluable for our operations. The workflow automation features also significantly improve business processes and reduce manual work.

What do you dislike most about this product?

What I dislike most about OpenText Content Manager is its UI (user interface). It is not user-friendly. While the functionality is excellent, the user experience can be difficult for new users to navigate. There’s a steep learning curve, and it’s not as intuitive as some of its competitors. More focus on usability would make it more accessible.

What recommendations would you give to someone considering this product?

I would recommend that someone considering OpenText Content Manager carefully evaluate their need for customization and integration with other tools.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Kunal M.

Role: Information Technology
Industry: Energy
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2024

Great features

Likeliness to Recommend

10 /10

What differentiates OpenText Content Manager from other similar products?

Integration with 3rd party products, ease of navigation with minimal end user module training, administrative tasks and support, modern features and functionality with new hi/ux

What is your favorite aspect of this product?

Search indexing and SmartUI

What do you dislike most about this product?

Buggy at times with minimal logging features to troubleshoot

What recommendations would you give to someone considering this product?

Do an end to end RFP and then align your business case

Pros

Reliable
Enables Productivity
Efficient Service
Effective Service

Victoria S.

Role: Finance
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2024

Allows well managed business content

Likeliness to Recommend

9 /10

What differentiates OpenText Content Manager from other similar products?

Comparing Opentext Content Manager with Otrso Software, we find that the OpenText solution offers greater flexibility and personalization. In addition, integration with other systems was more fluid and safety was more solid. These factors were those that led us to select OpenText Content Manager as a solution.

What is your favorite aspect of this product?

I like this tool because it allows our teams to collaborate efficiently in the creation, review and approval of documents. In addition their robust security and access control help us comply with regulations and maintain the confidentiality of sensitive information facilitating of records and maintain the traceability of the information.

What do you dislike most about this product?

At first, it can be a bit overwhelming to become familiar with all software functions and configurations. However, once this stage is overcome, it becomes a very intuitive and easy -to -use tool.

What recommendations would you give to someone considering this product?

OpenText Content Manager has proven to be a reliable and highly effective business management software. Its unique characteristics, together with its ease of use and flexibility, make it

Pros

Continually Improving Product
Reliable
Performance Enhancing
Trustworthy

OpenText Content Manager

What is OpenText Content Manager?

Company Details

Book a Free Demo Today!

OpenText Content Manager Ratings

88 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love OpenText Content Manager?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Capture Channels Variety of ways a file can be ingested into the ECM system

Search The system can search an entire body of a document for a keyword or phrase.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

OpenText Content Manager Reviews

Mantesh C.

Reliable and Scalable Document Management Solution

Likeliness to Recommend

Pros

Kunal M.

Great features

Likeliness to Recommend

Pros

Victoria S.

Allows well managed business content

Likeliness to Recommend

Pros

Feature Ratings

Access Permissions Management

Mobile

ECM Document Management

Capture Channels

Search

Metadata Management

Ediscovery Audit Trail

Workflow Process Automation

File Approvals Esignatures

Collaboration

File Conversion

Vendor Capability Ratings

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Vendor Support

Quality of Features

Business Value Created

Ease of Implementation

Ease of Customization

Product Strategy and Rate of Improvement

Breadth of Features

Usability and Intuitiveness