OpenText AppWorks Logo
OpenText AppWorks Logo
OpenText Corporation

OpenText AppWorks

7.8 / 10
Category
OpenText AppWorks
7.8 / 10

What is OpenText AppWorks?

OpenText™ AppWorks™ is a low-code development platform for building smart, engaging and easy-to-deploy process automation and dynamic case management applications. AppWorks helps re-engineer business processes around customer, employee and partner needs to deliver seamless digital experiences, adapt to changing market expectations, improve efficiency and manage risk.

Company Details


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Awards & Recognition

OpenText AppWorks won the following awards in the Business Process Management category

OpenText AppWorks Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on OpenText AppWorks.

78 Likeliness to Recommend

89 Plan to Renew

71 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+75 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love OpenText AppWorks?

0% Negative
21% Neutral
79% Positive

Pros

  • Trustworthy
  • Acts with Integrity
  • Reliable
  • Unique Features

Cons

  • Slower Product Innovation
  • Under Delivered

Feature Ratings

Average 80

Process Simulation and Execution

83

Process Modelling and Design

83

Analytics and Reporting

82

Process Monitoring and Optimization

82

Form and Report Building

80

Knowledge and Document Management

80

Collaboration

77

BPM Workflow and Approvals

77

Deployment

76

Mobile

72

Vendor Capability Ratings

Average 77

Ease of Implementation

88

Breadth of Features

79

Ease of Data Integration

79

Ease of IT Administration

79

Vendor Support

79

Business Value Created

78

Quality of Features

72

Availability and Quality of Training

68

Ease of Customization

65

Usability and Intuitiveness

60

Product Strategy and Rate of Improvement

40

OpenText AppWorks Reviews

Jeffrey B.

  • Role: C-Level
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2020

Easy to use and works well for our small business

Likeliness to Recommend

5 / 10

What differentiates OpenText AppWorks from other similar products?

It works really well for us

What is your favorite aspect of this product?

It helps us with decision making and monitoring

What do you dislike most about this product?

It's a little more money than I think we should need to spend

What recommendations would you give to someone considering this product?

Do your research and find the best option for your unique business model

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Vendor's Interest First
  • Less Generous
  • Under Delivered