What differentiates ON24 from other similar products?

ON24 is great because of it's robust feature set. It has more and does more than I even use at the moment. That's a priority for 2023!

What is your favorite aspect of this product?

The ability to pre-record webinars and stage them to run. That was a game changer for us.

What do you dislike most about this product?

There are some placement of features and buttons that aren't intuitive.

What recommendations would you give to someone considering this product?

Give it a good look, it seems to be the industry standard.

What differentiates ON24 from other similar products?

I've been using On24 for about 7 years now and have run our virtual events program from start to finish. We've done over 400 virtual events with On24 and I have not had a single major issue (knock on wood). I've compared other products, but my experience with On24 has been so good that it is difficult for me to even consider any new companies/platforms simply because On24s history of reliability is so strong and that is the most important aspect to me when running LIVE online events.

What is your favorite aspect of this product?

Ease of use is probably the best aspect of the product (besides the reliability mentioned above). The whole platform just always works when I need it to work and event setup, running events, training speakers, and everything involved is relatively simple.

What do you dislike most about this product?

The only problems I've run into is with the Tier 1 support and that's only been a couple times. When I first started using On24 I felt like the Tier 1 support was amazing, but it does seem like it's not as good anymore. However, only 1 or 2 times have I really had to escalate my issue and if it is a major problem there is an emergency line available along with a customer success manager that is available via email whenever I need help.

What recommendations would you give to someone considering this product?

I've been looking at other webinar vendors and a lot of them have some extra features, but when it comes to talking about reliability and build quality of the product itself they have all been lacking. When you talk to On24 about how they manage reliability and ensure that reliability, their people know about distributed servers and multiple checks and tested before releasing new features and services. I'm fine with less features (though there are more than I personally use in On24) as a trade off for quality and reliability of the platform as a whole. There are plenty of tools and features for engagement and the quality is unmatched.

What differentiates ON24 from other similar products?

ON24 can be integrated to enterprise-level platforms and provides a wide breadth of features and functionalities that other platforms don't have.

What is your favorite aspect of this product?

How easy it is to create and run multiple webinars!

What do you dislike most about this product?

We've experienced several glitches in the platform during the live webinar!

What recommendations would you give to someone considering this product?

Make sure they train you well on the functionalities of the platform so you can utilize it well. Expect some glitches here and there. But overall, pretty easy to use and worth the investment.