Notion Customer Reviews 2026 | Project Management

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Notion

Composite Score

8.9 /10

CX Score

9.1 /10

163 Reviews Write a Review

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What is Notion?

Notion AI is a connected assistant that helps you think bigger, work faster, and augments your creativity, right inside the functional workspace you’re already familiar with. Notion AI produces text responses based on user's questions and the current page context. Notion Ai can improve existing content, highlight text and select Ask AI. It can generate a summary or extract insights from a page, type /AI to view AI blocks, or ask Notion AI to write anything for you.

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Awards & Recognition

Notion won the following awards in the Project Management - Enterprise category

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Product Impact
Conflict Resolution

Latest Award, 2026

1 Top Rated Capabilities

5 Top Rated Features

2025

Strategy and Innovation
Product Impact

2025

Notion Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Notion.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Notion?

1% Negative

4% Neutral

95% Positive

Pros

Helps Innovate
Trustworthy
Unique Features
Acts with Integrity

Feature Ratings

Average 85

Collaboration

Document Management

Planning and Scheduling

Workflow Management

Hierarchical Task Management

Mobile Access

Time & Expense Tracking

Dependency and Milestone Tracking

Resource Management

Budget Management

Reporting

Vendor Capability Ratings

Average 82

Business Value Created

Ease of Customization

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

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Score 8.8

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Notion Reviews

Sanket M.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2026

integrated platform for engineering team

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

integrates notes databases and project management into a single workspace.

What is your favorite aspect of this product?

easy to centrally manage technical documentation sops and architecture notes.

What do you dislike most about this product?

large enterprise setups may encounter performance and scalability limitations

What recommendations would you give to someone considering this product?

make it the primary platform for team documentation and knowledge management.

Pros

Reliable
Performance Enhancing
Effective Service
Inspires Innovation

Pratik s.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2026

unified platform for business documentation

Likeliness to Recommend

10 /10

What differentiates Notion from other similar products?

integrates notes databases and project tracking into a single workspace.

What is your favorite aspect of this product?

easy to manage requirements documents user stories and notes centrally.

What do you dislike most about this product?

scalability and performance limitations in large enterprise setups.

What recommendations would you give to someone considering this product?

adopt it as the primary tool for requirements documentation and knowledge management.

Pros

Helps Innovate
Unique Features
Effective Service
Saves Time

Diana F.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2026

Flexible workspace for organized productivity

Likeliness to Recommend

8 /10

What differentiates Notion from other similar products?

Notion stands out because it combines notes, documents, tasks, and databases in one place. Other tools usually focus on one function, but Notion lets me manage everything in a single workspace.

What is your favorite aspect of this product?

My favorite aspect is the flexibility to customize pages and workflows, allowing me to organize projects, notes, and tasks in a way that fits exactly how I work.

What do you dislike most about this product?

It can feel overwhelming at first and sometimes requires extra setup time before it becomes truly useful. Advanced features can also be limited without paid plans.

What recommendations would you give to someone considering this product?

Start with templates and keep your structure simple at first. As you get comfortable, customize pages and databases gradually to build a workspace that truly fits your workflow.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Notion

What is Notion?

Company Details

Book a Free Demo Today!

Awards & Recognition

Notion Ratings

90 Likeliness to Recommend

94 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Notion?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Time & Expense Tracking Ability to track time for planning and estimating

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Reporting Straightforward data storage with ability to create reports easily. Able to easily modify and build dashboards for real-time updates on KPI's and timelines.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

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Notion Reviews

Sanket M.

integrated platform for engineering team

Likeliness to Recommend

Pros

Pratik s.

unified platform for business documentation

Likeliness to Recommend

Pros

Diana F.

Flexible workspace for organized productivity

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Document Management

Planning and Scheduling

Workflow Management

Hierarchical Task Management

Mobile Access

Time & Expense Tracking

Dependency and Milestone Tracking

Resource Management

Budget Management

Reporting

Vendor Capability Ratings

Business Value Created

Ease of Customization

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support