What is Miva?
Miva believes that all online businesses should have access to a scalable ecommerce platform that can meet their unique business requirements. Miva offers PCI compliant ecommerce, hosting, and custom website design and development solutions. Miva customers have processed over $100 billion in online sales since 1997.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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75 Likeliness to Recommend
1
Since last award
89 Plan to Renew
4
Since last award
78 Satisfaction of Cost Relative to Value
6
Since last award
Emotional Footprint Overview
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Miva?
Pros
- Trustworthy
- Saves Time
- Fair
- Acts with Integrity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Payment Processing
Content Management
Catalog Management
Predictive Recommendations
Order Management
Retargeting Capabilities
Content Localization
Integrated Search
Order Portal
Microsite Management
Reporting and Analytics
Vendor Capability Ratings
Business Value Created
Product Strategy and Rate of Improvement
Quality of Features
Vendor Support
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Ease of Data Integration
Ease of Implementation
Ease of IT Administration
Breadth of Features
Miva Reviews
Lee A.
- Role: Student Academic
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted May 2021
I have not used Miva in almost 10 years - No
Likeliness to Recommend
What differentiates Miva from other similar products?
At the time I started with Miva, it was truly unique. I liked how the product grew during our time using it, We went from integrating our shopping cart into static html to a full blown CMS with a responsive interface that had a great looking mobile site. We integrated Stone Edge Order Manager with our software
What is your favorite aspect of this product?
open API and 3rd party functionality
What do you dislike most about this product?
don't remember disliking anything
What recommendations would you give to someone considering this product?
It has been so long that I don't think my recommendations are valid
Pros
- Reliable
- Efficient Service
- Effective Service
- Caring
Cons
- Commodity Features
- Vendor's Interest First
- Less Friendly Negotiation
William G.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2021
Never Disappoints
Likeliness to Recommend
What differentiates Miva from other similar products?
Ease of use - speed and the development of the product so it is future proof.
What is your favorite aspect of this product?
I can always get done what needs to be done.
What do you dislike most about this product?
Can be expensive for a startup
What recommendations would you give to someone considering this product?
Join the forums and read / listen
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Jeff F.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted May 2021
It just works.
Likeliness to Recommend
What differentiates Miva from other similar products?
Miva is used by our host and partner so other products have not been used.
What is your favorite aspect of this product?
It just works for us.
What do you dislike most about this product?
The update process has been horrible. We would be fined with no effective advance notice of updates being available.
What recommendations would you give to someone considering this product?
It works well for us.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing