Miro Customer Reviews 2026 | Idea Management

Write a review temporarily disabled. Our system flagged this request as potentially automated and has disabled form submission for security reasons. If you believe this is a mistake, please contact us. We’ll be happy to help resolve the issue.

Miro

Composite Score

8.6 /10

CX Score

8.9 /10

151 Reviews Write a Review

Claim Software

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Miro won the following awards in the Idea Management category

Filter By

2024 Data Quadrant Champion

2024

4 Top Rated Capabilities

2 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

2022 Data Quadrant Champion

2022

7 Top Rated Capabilities

12 Top Rated Features

2022

Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative

3% Neutral

95% Positive

Pros

Reliable
Trustworthy
Saves Time
Performance Enhancing

Feature Ratings

Average 85

Social Collaboration

Idea Capture

Application Integration

Notifications

Data Export and Import

Idea Scoring / Evaluation

Idea Segmentation

Role-Based Access

Dashboards, Analytics and Reporting

Idea Funnel

Multiple Language Support

Vendor Capability Ratings

Average 85

Quality of Features

Ease of Implementation

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Vendor Support

Also Featured in...

Whiteboard Software

Score 8.9

View Miro in this category (opens in a new tab)

Miro Reviews

Kgaugelo Shakira M.

Role: Operations
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

Collaboration made simple!

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

The feature set and user interface. It's faster and brainstorming can be done professionally through an infinite canvas. Pre-built templates are the best, the platform has really good capabilities. Everything about this tool is collaborative. Use it as a presentation or flowchart app, it works. It also has video conferencing. Great tool.

What is your favorite aspect of this product?

It makes working in a team great, simple and fun. Things get done quicker too. Collaborating with my teammates is made easy so that we can create good, professional and relevant work. I like using it for brainstorming ideas too. It just makes facilitating a workshop much simpler and pleasant.

What do you dislike most about this product?

Changing the board is the only thing I dislike- it should be made easier.

What recommendations would you give to someone considering this product?

If you need tools to collaborate on projects, from brainstorming to full idea, then this is the software for you. You can work on it on real-time setting

Pros

Saves Time
Helps Innovate
Reliable
Enables Productivity

Cons

Vendor's Interest First
Less Generous
Under Delivered

Andrea M.

Role: Industry Specific Role
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2022

"It's great for teamwork!"

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

the main difference is its ease of use.

What is your favorite aspect of this product?

My favorite thing about your site is that it allows everyone to contribute their ideas and thoughts. Post-it notes are a handy tool for denoting distinct portions of the board or different members of the team.

What do you dislike most about this product?

On sometimes, moving objects across the board results in a large number of items being lifted, which I do not desire. Having a list of some of the shortcuts would be a good idea.

What recommendations would you give to someone considering this product?

One of the most important aspects of good collaboration, communication, and cooperation is the use of Miro. A device that everyone may use.

Pros

Continually Improving Product
Reliable
Unique Features
Efficient Service

Isaac S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Usable by all, easy to implement and work around

Likeliness to Recommend

8 /10

What differentiates Miro from other similar products?

It's easy to onboard non-tech or non designer users and have them quickly work with it

What is your favorite aspect of this product?

Ease of use by non-designers

What do you dislike most about this product?

Not "smart" - as in, I wish it could better understand what we're doing and help us reduce effort

What recommendations would you give to someone considering this product?

Try it out, collaboratively with a team member you work closely with and see if it works for the both of you :)

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Miro

What is Miro?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

Miro Ratings

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Miro?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Collaboration Connects users via social media features such as instant messaging, chats or comments and allow users to tag people, or use the like function to vote.

Idea Capture Ability to collect details such as names, description, attachments, videos etc. from users to give context on ideas.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Notifications Get daily, weekly or monthly email or real-time notifications to stay informed on updates to your ideas.

Data Export and Import Allows for multiple export and import options such as CSV, XLSX, XML, Jason, or PDF.

Idea Scoring / Evaluation Ability to create customizable rating criteria and evaluate and/or score ideas.

Idea Segmentation The ability to create and analyze discrete segments of ideas based on user-defined criteria or variables.

Role-Based Access Enable different levels of access based on role e.g. assign administrators, moderators, idea owners and assign individuals to teams/user groups.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Idea Funnel Ability to visually see ideas based on pre-defined phases or stages.

Multiple Language Support Support of multiple languages, including double-byte languages.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Whiteboard Software

Miro Reviews

Kgaugelo Shakira M.

Collaboration made simple!

Likeliness to Recommend

Pros

Cons

Andrea M.

"It's great for teamwork!"

Likeliness to Recommend

Pros

Isaac S.

Usable by all, easy to implement and work around

Likeliness to Recommend

Pros

Most Popular Miro Comparisons

HYPE Innovation

IdeaScale

Ideanote

Brightidea Idea Box

Planview IdeaPlace

Productboard

1
Since last award

Feature Ratings

Social Collaboration

Idea Capture

Application Integration

Notifications

Data Export and Import

Idea Scoring / Evaluation

Idea Segmentation

Role-Based Access

Dashboards, Analytics and Reporting

Idea Funnel

Multiple Language Support

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Vendor Support