Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.6 /10
CX Score
8.9 /10
Category
Miro
8.6 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Idea Management category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative
3% Neutral
95% Positive

Pros

  • Reliable
  • Trustworthy
  • Saves Time
  • Performance Enhancing

Feature Ratings

Average 85

Social Collaboration

90

Idea Capture

88

Application Integration

86

Notifications

86

Data Export and Import

85

Idea Scoring / Evaluation

85

Idea Segmentation

85

Role-Based Access

84

Dashboards, Analytics and Reporting

84

Idea Funnel

83

Multiple Language Support

82

Vendor Capability Ratings

Average 85

Quality of Features

89

Ease of Implementation

89

Business Value Created

88

Breadth of Features

88

Product Strategy and Rate of Improvement

87

Ease of Data Integration

86

Availability and Quality of Training

84

Ease of Customization

84

Ease of IT Administration

83

Usability and Intuitiveness

83

Vendor Support

80

Miro Reviews

Daniel M.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

It is simple yet full of features

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

We can work with our remote team in real-time using the Miro idea Management system, and because it is secure, we don't have to worry about the confidentiality of our discussions. We can utilize strong visual features to discuss things in real-time, debate ideas and projects in board conversations, leave labeled comments, and make voice and video calls easily with Miro.

What is your favorite aspect of this product?

It saves us a lot of time and gives a complete and deep overview. Miro replaces mails and chat logs by allowing us to see the detailed image of our tasks and then zoom in when we need to learn more deeply. There are plenty of features to work on the board, including texts, documents, photos, videos, schematic capture, post-it notation, and much more.

What do you dislike most about this product?

When we implement this and start using it we have spent a lot of time trying to find out how to use it rather than really cooperating because the controls are confusing and the interface is awful, especially for the new users. While it has a lot of features, it tries to mimic physical tools like a whiteboard but there is still a need to improve in various areas.

What recommendations would you give to someone considering this product?

I prefer and like it because of its simple design and may still have so many useful functions. Overall, it is a really fantastic solution. It allows teams to move ideas around in different ways, resulting in some fascinating new discoveries. It comes highly recommended.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Caring

Andrew T M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

The best online tool for collaborative work

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro handles all of my visual demands; I am a highly graphic person who requires diagrams, flowcharts, and so on, and we did not have a solution to keep everything organized and easily available. My major application is for my retrospectives; it works brilliantly since it makes them more active and participatory. Miro has really benefited all departments in my organization because we are all remote teams, and this application allows us interact rapidly and accomplish excellent work because of all the tools and templates accessible. For my remote team, I can quickly arrange and facilitate design sprints and full staff solution sessions/meeting

What is your favorite aspect of this product?

I like how Miro offers a lot of well-organized and properly thought-out templates. I also like how the templates are collaborative, so that the community may add to the template library. So I also like the UI; it's simple to use, pleasant, and allows you to simply prevent or reverse mistakes. Miro has made it incredibly easy for me to build and manage compelling design sprints that help convey ideas like design thinking and OKRs to my coworkers.

What do you dislike most about this product?

I'd want fewer pop-ups and perhaps more useful and easy-to-read alerts. I'd like to be able to make additional changes to the templates. I don't always want all of the template's elements, and I have a hard time unlinking them. While I enjoy the range of tools, templates, and endless possibilities that the infinite canvas provides, as well as the opportunity to work creatively in real time with my colleagues, I've encountered serious technical troubles with the video chat option. My video connection frequently drifts in and out of sync. I may not recognize it at this moment, but my team colleagues are unable to hear me, and having to refresh

What recommendations would you give to someone considering this product?

Miro is a must-have online collaboration tool for every remote team or firm that follows a hybrid working paradigm if you want your business to be as inventive, efficient, and optimum as possible.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Henry D.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

My favorite interactive idea management solution

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Miro is my favorite interactive online whiteboard and idea management tool that allows all our departments and dispersed teams to collaborate efficiently on everything from ideation to organizing and coordinating agile workflows. Now there is no need to physically meet everyone to discuss our projects and ideas. Above all, its security is extremely strict to ensure the safety of our collaboration.

What is your favorite aspect of this product?

It is extremely simple to use and a safe idea management solution. There is no learning curve because it is easy to use as a collaboration, idea management, project management, and whiteboard tool. Its online whiteboard is simple to set up and incorporate into existing workflows, as well as enroll new members. This is also a single unified place for all our data.

What do you dislike most about this product?

It can only be used with a trackpad, but still, you get the feeling that the controls are clumsy and slow. Aside from that, the page editing process is complex, and the options are perplexing. Aside from this, there is nothing I dislike about the system; it is incredibly useful, and I enjoy using it.

What recommendations would you give to someone considering this product?

My whole experience has been fantastic, with free movement and the feeling of downloading and remembering what we choose to remember. I advise users to move there to have a more efficient and absolutely powerful tool for better idea management and safe discussions. Miro is also really attractive and adjustable.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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