Miro Logo Award Winner Product Badge
Miro Logo Award Winner Product Badge
Miro

Miro

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Miro
8.9 /10

What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details


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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Collaboration

88

Annotation

85

Infinite Canvas

85

Sticky Notes

84

Screen Sharing

83

Multimedia Content

83

Integration with Meeting Solutions

82

Record, Save, and Export Canvases

82

Surveys and Polling

82

Role-Based Access

81

Vendor Capability Ratings

Average 82

Quality of Features

86

Business Value Created

86

Ease of Implementation

85

Breadth of Features

84

Usability and Intuitiveness

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

81

Ease of Customization

81

Availability and Quality of Training

79

Vendor Support

78

Miro Reviews

Nadia S.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Not very intuitive

Likeliness to Recommend

7 /10

What differentiates Miro from other similar products?

Not quite sure, we switched to figjam since it is easier to use

What is your favorite aspect of this product?

Innovative and cool new features

What do you dislike most about this product?

Nothing easy to use, it is hard for new users to know how to use

What recommendations would you give to someone considering this product?

Probably try the free features first, it is not very intuitive so it could be hard to implement

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Harish Kumar V.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2026

Great Tool for Collaboration and Learning

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

I have used Miro for last 7 months. It’s been a wonderful tool. Compared to Visio it is easier to build process flow charts. It’s been a good collaborative tool for me because I work with different people in different time zones. And Overall it is simple yet great for working on process mapping and requirements discussion.

What is your favorite aspect of this product?

Create Process Flows Draw swimlane diagram Draw Decision Trees

What do you dislike most about this product?

Limited offline functionality It becomes slow with larger boards

What recommendations would you give to someone considering this product?

First thing is collaboration features and it has good templates.

Pros

  • Trustworthy
  • Client Friendly Policies
  • Acts with Integrity
  • Transparent

Hannah M.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2026

Intuitive and great collaboration tool

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

The availability of the variance inside of the tool is unique compared to similar tools that we have used.

What is your favorite aspect of this product?

My favorite aspect of the product is the ability for different departments to use tools most specifically related to their area of expertise which is helpful. This creates a holistic project view from each point of view.

What do you dislike most about this product?

From a healthcare institution our biggest pain point is the sensitivity of the data we are inputting. This has limited the ability to use the tool in some scenarios.

What recommendations would you give to someone considering this product?

I would recommend this tool for a collaborative environment where you are able to leverage AI tools.

Pros

  • Unique Features
  • Helps Innovate
  • Reliable
  • Performance Enhancing

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