Miro Customer Reviews 2026 | Whiteboard Software

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Miro

Composite Score

8.9 /10

CX Score

9.2 /10

424 Reviews Write a Review

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What is Miro?

Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.

Company Details

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Awards & Recognition

Miro won the following awards in the Whiteboard Software category

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2026 Emotional Footprint Champion

Latest Award, 2026

Strategy and Innovation
Product Impact

Latest Award, 2026

2026 Data Quadrant Champion

2026

5 Top Rated Capabilities

2 Top Rated Features

2026

2025 Emotional Footprint Champion

2025

Strategy and Innovation

2025

2025 Data Quadrant Champion

2025

7 Top Rated Capabilities

6 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation

2024

2024 Data Quadrant Champion

2024

7 Top Rated Capabilities

4 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Product Impact
Contract Negotiation

2023

2023 Data Quadrant Champion

2023

6 Top Rated Capabilities

5 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

2022 Data Quadrant Champion

2022

6 Top Rated Capabilities

5 Top Rated Features

2022

Miro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Miro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Miro?

2% Negative

3% Neutral

95% Positive

Pros

Reliable
Respectful
Enables Productivity
Helps Innovate

Feature Ratings

Average 83

Collaboration

Annotation

Infinite Canvas

Sticky Notes

Screen Sharing

Multimedia Content

Record, Save, and Export Canvases

Role-Based Access

Surveys and Polling

AI-Assisted Whiteboarding

Facilitator Functions

Vendor Capability Ratings

Average 82

Quality of Features

Ease of Implementation

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Also Featured in...

Idea Management

Score 8.4

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Miro Reviews

Winni H.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2024

Facilitated visual collaboration.

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Best set of tools for creating charts and graphs.

What is your favorite aspect of this product?

I like its extensive file support and excellent templates.

What do you dislike most about this product?

All good, offers excellent tools....

What recommendations would you give to someone considering this product?

Flexible pricing and extensive storage options.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Emma Sophia R.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

The perfect digital board: MIRO

Likeliness to Recommend

9 /10

What differentiates Miro from other similar products?

Zoom synchronization, editable, exportable and shareable boards. Unlimited templates, applications and integrations with visual collaboration tools, Microsoft Teams for video conferencing and live chat within the platform.

What is your favorite aspect of this product?

Easily use Microsoft Teams for video conferencing and chat within the platform.

What do you dislike most about this product?

He is simply the best...

What recommendations would you give to someone considering this product?

It's the best digital board out there, use it.

Pros

Efficient Service
Effective Service
Helps Innovate
Continually Improving Product

Prasad D.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Amazing Product

Likeliness to Recommend

7 /10

What differentiates Miro from other similar products?

Ease of Use Simple and Effective UI

What is your favorite aspect of this product?

Flow Diagrams

What do you dislike most about this product?

search aspect

What recommendations would you give to someone considering this product?

I am sure its gonna impress you, you be part of any function in a org

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Miro

What is Miro?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

Miro Ratings

88 Likeliness to Recommend

96 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Miro?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Multiple users can interact with the same canvas at once.

Annotation Sketching, drawing, and writing on the canvas.

Infinite Canvas Unlimited space for whiteboarding.

Sticky Notes Post-it-style notes that can be interacted with across the canvas

Screen Sharing Allows users to share their screen with others to view the canvas in real-time.

Multimedia Content Enables different media to appear on the canvas, including images, videos, and files.

Record, Save, and Export Canvases Ability to record canvas annotations, save the canvas, and export the data for external use.

Role-Based Access Allows users to share their screen with others to view the canvas in real-time.

Surveys and Polling Enables surveys and data collection for feedback and ideas.

AI-Assisted Whiteboarding Supports idea generation, clustering, summarization, diagram creation, or content transformation using AI

Facilitator Functions Features that assist with meeting facilitation, including raising hand or voting buttons

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Idea Management

Miro Reviews

Winni H.

Facilitated visual collaboration.

Likeliness to Recommend

Pros

Emma Sophia R.

The perfect digital board: MIRO

Likeliness to Recommend

Pros

Prasad D.

Amazing Product

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Annotation

Infinite Canvas

Sticky Notes

Screen Sharing

Multimedia Content

Record, Save, and Export Canvases

Role-Based Access

Surveys and Polling

AI-Assisted Whiteboarding

Facilitator Functions

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support