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Microsoft Corporation

Microsoft Viva Connections

Composite Score

8.3 /10

CX Score

8.8 /10

41 Reviews Write a Review

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What is Microsoft Viva Connections?

Grow together with Microsoft Viva Connections—the employee experience platform within Microsoft 365 and Microsoft Teams. Viva supports connection, insight, purpose, and growth, empowering people and teams to be their best.

Company Details

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Awards & Recognition

Microsoft Viva Connections won the following awards in the Digital Workplace category

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0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

Strategy and Innovation
Conflict Resolution

2025

Microsoft Viva Connections Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Viva Connections.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Viva Connections?

0% Negative

2% Neutral

98% Positive

Pros

Efficient Service
Inspires Innovation
Respectful
Security Protects

Feature Ratings

Average 78

News Feed

Employee Engagement

File Sharing Collaboration

Blog Support

Instant Messaging

Integrations

Wiki Support

Document Management

Employee Directory

Home Page

Workflow & Approvals

Vendor Capability Ratings

Average 75

Business Value Created

Ease of Customization

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Vendor Support

Breadth of Features

Availability and Quality of Training

Also Featured in...

Employee Communications

Score 8.4

View Microsoft Viva Connections in this category (opens in a new tab)

Microsoft Viva Connections Reviews

Vaibhav D.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Microsoft Viva Connections- The Future of Intranet

Likeliness to Recommend

9 /10

What differentiates Microsoft Viva Connections from other similar products?

Microsoft Viva uses smart computer technology (AI) to give you advice that's just for you. It can help you with things like managing your time, staying healthy, and getting better at your job by using information to give you tips.

What is your favorite aspect of this product?

Viva Insights has some cool stuff to help employees feel better at work. It's got a virtual commute feature, which is like a pretend trip to work to start your day.

What do you dislike most about this product?

Using Microsoft Viva can be expensive, especially for small businesses. You have to pay for licenses and keep paying for things like updates, which can be tough on your budget.

What recommendations would you give to someone considering this product?

Make sure to teach your employees how to use Microsoft Viva well. You can do this by investing in training programs and onboarding, which are like special lessons to help them get the hang of it.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Hagos T.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Gavin M.

Role: Information Technology
Industry: Energy
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Brilliant product. Great level of integration.

Likeliness to Recommend

10 /10

What differentiates Microsoft Viva Connections from other similar products?

Great level of integration with other platforms. Seamless integration with Microsoft products.

What is your favorite aspect of this product?

It’s is great for engaging global audiences and building communities.

What do you dislike most about this product?

Nothing. It’s a great product.

What recommendations would you give to someone considering this product?

Look to leverage its functionality early in on creating communities. It’s a great platform to act as a global town square.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Microsoft Viva Connections

What is Microsoft Viva Connections?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

Microsoft Viva Connections Ratings

86 Likeliness to Recommend

98 Plan to Renew

1 Since last award

81 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Microsoft Viva Connections?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

News Feed A display of recent activity relevant to users. Can include notices, events, or work activities such as completed tasks, projects, or recently edited documents.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

Blog Support Allows employees to create blogs, personalizable mini-websites on which they post content viewable by co-workers.

Instant Messaging Real-time, text-based communication between two or more people

Integrations The workplace platform integrates with common business applications in which users do their work, such as Office 365, G-Suite, Salesforce, and Zendesk.

Wiki Support Supports the creation of wikis by users. A wiki is a knowledge base written and maintained by the collaborative authorship of its users.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Home Page A landing page that the user views upon launching the app. This may include announcements and the news feed, and may be customizable by the end user.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Employee Communications

Microsoft Viva Connections Reviews

Vaibhav D.

Microsoft Viva Connections- The Future of Intranet

Likeliness to Recommend

Pros

Hagos T.

Likeliness to Recommend

Pros

Gavin M.

Brilliant product. Great level of integration.

Likeliness to Recommend

Pros

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Feature Ratings

News Feed

Employee Engagement

File Sharing Collaboration

Blog Support

Instant Messaging

Integrations

Wiki Support

Document Management

Employee Directory

Home Page

Workflow & Approvals

Vendor Capability Ratings

Business Value Created

Ease of Customization

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of IT Administration

Ease of Data Integration

Vendor Support

Breadth of Features

Availability and Quality of Training