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Microsoft Corporation

Microsoft Sharepoint

Composite Score

8.8 /10

CX Score

9.2 /10

749 Reviews Write a Review

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What is Microsoft Sharepoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

Company Details

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Awards & Recognition

Microsoft Sharepoint won the following awards in the Enterprise Content Management - Midmarket category

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2025 Data Quadrant Champion

Latest Award, 2025

2025 Emotional Footprint Champion

2025

2024 Data Quadrant Champion

2024

2024 Emotional Footprint Champion

2024

2023 Data Quadrant Champion

2023

Microsoft Sharepoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Sharepoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Sharepoint?

2% Negative

3% Neutral

95% Positive

Pros

Reliable
Respectful
Helps Innovate
Performance Enhancing

Feature Ratings

Average 83

Collaboration

Workflow Process Automation

Access Permissions Management

ECM Document Management

Metadata Management

Search

Ediscovery Audit Trail

File Approvals Esignatures

Capture Channels

File Conversion

Mobile

Vendor Capability Ratings

Average 83

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Document Management

Score 8.8

View Microsoft Sharepoint in this category (opens in a new tab)

Enterprise Content Management - Enterprise

Score 8.8

View Microsoft Sharepoint in this category (opens in a new tab)

Microsoft Sharepoint Reviews

Francesco G.

Role: Operations
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2022

Complex but with an extensive range of features

Likeliness to Recommend

6 /10

What differentiates Microsoft Sharepoint from other similar products?

It offers an extensive range of features, can integrate with Office 365 and can be customised easily.

What is your favorite aspect of this product?

Integration with other systems (i.e. CRM tools or SAP)

What do you dislike most about this product?

a bit messy, expensive implementation

What recommendations would you give to someone considering this product?

Decision should depend upon your business needs, size, and budget.

Pros

Unique Features
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Effective Service

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2022

Good document management platform

Likeliness to Recommend

8 /10

Pros

Reliable
Respectful
Continually Improving Product
Performance Enhancing

Cons

Wastes Time
Less Effective Service
Leverages Incumbent Status

Mukesh D.

Role: Information Technology
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2021

Helps you share documents and collaborate

Likeliness to Recommend

9 /10

What differentiates Microsoft Sharepoint from other similar products?

With SharePoint, you can collaborate with your teammates and get work done sitting at remote locations. It is secure and safe to use.

What is your favorite aspect of this product?

Sharepoint helps you store excel, word documents. It also enables you to edit those documents in real-time. You don't need to download a file to modify its contents.

What do you dislike most about this product?

Google Drive offers a better solution. You have to pay a very high price for its subscription, and frankly, it's not worth the money you are paying.

What recommendations would you give to someone considering this product?

SharePoint enables me to collaborate with my teammates and update my tasks in real-time. It offers a secured environment to store your files and allows you to edit documents in real-time. It is a high-priced solution and Google Drive offers a better and cheap storage platform.

Pros

Efficient Service
Effective Service
Caring
Saves Time

Microsoft Sharepoint

What is Microsoft Sharepoint?

Company Details

Book a Free Demo Today!

Awards & Recognition

2025 Data Quadrant Champion

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

Microsoft Sharepoint Ratings

88 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft Sharepoint?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Process Automation The extent to and ease of which actions within the system can be configured to be performed automatically

Access Permissions Management The granularity of user-access controls that can be configured in the ECM system

ECM Document Management Includes lifecycle management, access and permissions, and ability to administer, view, create, edit, and delete content assets.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Search The system can search an entire body of a document for a keyword or phrase.

Ediscovery Audit Trail The extent to which files and file histories are tracked & ability to manage files en masse for the purposes of legal proceedings

File Approvals Esignatures Ability to capture approvals by the ECM system as part of a workflow

Capture Channels Variety of ways a file can be ingested into the ECM system

File Conversion You can convert files from given types to other formats within the ECM system (e.g. from Word to PDF).

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Document Management

Enterprise Content Management - Enterprise

Microsoft Sharepoint Reviews

Francesco G.

Complex but with an extensive range of features

Likeliness to Recommend

Pros

Cons

Good document management platform

Likeliness to Recommend

Pros

Cons

Mukesh D.

Helps you share documents and collaborate

Likeliness to Recommend

Pros

1
Since last award

1
Since last award

1
Since last award

Feature Ratings

Collaboration

Workflow Process Automation

Access Permissions Management

ECM Document Management

Metadata Management

Search

Ediscovery Audit Trail

File Approvals Esignatures

Capture Channels

File Conversion

Mobile

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support