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Microsoft Corporation

Microsoft SharePoint

Composite Score

8.8 /10

CX Score

9.1 /10

1338 Reviews Write a Review

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What is Microsoft SharePoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

Company Details

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Awards & Recognition

Microsoft SharePoint won the following awards in the Document Management category

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2026 Data Quadrant Champion

Latest Award, 2026

1 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

2025 Data Quadrant Champion

2025

0 Top Rated Capabilities

2 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Microsoft SharePoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft SharePoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft SharePoint?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Performance Enhancing
Respectful
Security Protects

Feature Ratings

Average 83

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Editor Functions

Searchability

Version Control

Metrics and Reporting

Indexing and Classification

Virtual Data Room

Check Out Check in

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Ease of Data Integration

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Microsoft SharePoint Reviews

Mahika T.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

The Collaborative Hub

Likeliness to Recommend

8 /10

What differentiates Microsoft SharePoint from other similar products?

There are plenty of document management systems out there, but SharePoint integrates seamlessly with the entire Microsoft 365 suite. This means we can easily collaborate on Word documents, edit Excel spreadsheets in real-time, and share PowerPoint presentations

What is your favorite aspect of this product?

SharePoint allows for granular control over document access. I can set specific permissions for different teams and individuals, ensuring only the right people have access to confidential information. This is crucial for protecting our creative designs and marketing strategies

What do you dislike most about this product?

Let's be honest, SharePoint can have a bit of a learning curve. The interface isn't exactly the most user-friendly, and there are a ton of features to wrap your head around.

What recommendations would you give to someone considering this product?

If your team is already heavily invested in the Microsoft 365 ecosystem, then SharePoint is a natural fit.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Danielle S.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Easy to use, Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Microsoft SharePoint from other similar products?

Easy for everyone to use!

What is your favorite aspect of this product?

The capabilities

What do you dislike most about this product?

There isnt anyhting

What recommendations would you give to someone considering this product?

Go for it!

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Rebecca S.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

Fantastic product...really helps collaboration!

Likeliness to Recommend

9 /10

What differentiates Microsoft SharePoint from other similar products?

The ease of searchability to find what you need and examples of other team members previous documents.

What is your favorite aspect of this product?

It is easily integrated with our other software.

What do you dislike most about this product?

Sometimes the documents aren't in clear folders, but that is more our team not being organized.

What recommendations would you give to someone considering this product?

I would buy the whole Microsoft Suite to go with it.

Pros

Performance Enhancing
Enables Productivity
Helps Innovate
Continually Improving Product

Microsoft SharePoint

What is Microsoft SharePoint?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Microsoft SharePoint Ratings

88 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Microsoft SharePoint?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Searchability DMSes generally allow for the ability to conduct searches on document content.

Version Control Tracking of document versions with each iteration of document changes.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Virtual Data Room The ability to allow administrators to communicate with their invited users regarding deals, legal cases, audits, etc. related to specific documents.

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft SharePoint Reviews

Mahika T.

The Collaborative Hub

Likeliness to Recommend

Pros

Danielle S.

Easy to use, Fantastic product!

Likeliness to Recommend

Pros

Rebecca S.

Fantastic product...really helps collaboration!

Likeliness to Recommend

Pros

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Feature Ratings

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Editor Functions

Searchability

Version Control

Metrics and Reporting

Indexing and Classification

Virtual Data Room

Check Out Check in

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of Data Integration

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support