Microsoft SharePoint Logo Award Winner Product Badge
Microsoft SharePoint Logo Award Winner Product Badge
Microsoft Corporation

Microsoft SharePoint

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Microsoft SharePoint
8.8 /10

What is Microsoft SharePoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

Company Details


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Awards & Recognition

Microsoft SharePoint won the following awards in the Document Management category

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Microsoft SharePoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft SharePoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft SharePoint?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Respectful
  • Security Protects

Feature Ratings

Average 83

Document Sharing

86

Document Hosting

86

Security and Access Control

84

Access Tracking

84

Editor Functions

83

Searchability

83

Version Control

83

Metrics and Reporting

81

Virtual Data Room

81

Indexing and Classification

81

Check Out Check in

81

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

83

Ease of Data Integration

83

Quality of Features

83

Ease of IT Administration

82

Breadth of Features

82

Usability and Intuitiveness

81

Availability and Quality of Training

80

Ease of Customization

80

Product Strategy and Rate of Improvement

79

Vendor Support

79

Microsoft SharePoint Reviews

Sidharth r.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

It's a massive help for our hr team

Likeliness to Recommend

9 /10

What differentiates Microsoft SharePoint from other similar products?

Until we created a secure sharepoint for human resources, managing employee records was a hellhole. it’s better than storing files on a local server because we can configure distinct permissions for managers and staff without too much hassle. that’s the best because of the metadata tagging. and instead of folders, we use tags like hiring year or document type that makes tracking down a single person’s contract a five second job. it has brought our whole department into the present.

What is your favorite aspect of this product?

For Microsoft Teams there is the integration with Single-sign-on (SSO) and others. or a tab in our hr team channel be opened directly with our sharepoint list of candidates. it’s so convenient. i also know like the “page analytics judgetyour speed” which tells me how many people have read the most recent policy update johnson. it helps us ensure that the staff is truly seeing important information, which is key for our compliance.

What do you dislike most about this product?

The learning curve building "term stores" and "managed metadata" is vertiginous. it’s not something the average user can decipher without a tutorial.

What recommendations would you give to someone considering this product?

IDQ offers DRs tailored to specific enterprise needs, while ensuring the privacy of sensitive data.

Pros

  • Helps Innovate
  • Enables Productivity
  • Respectful
  • Client Friendly Policies

Natasha M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

My trusted tool for professional team management

Likeliness to Recommend

10 /10

What differentiates Microsoft SharePoint from other similar products?

I realized that Microsoft SharePoint simplifies team communication and document management.

What is your favorite aspect of this product?

I found its permission control and security features to be very robust.

What do you dislike most about this product?

I experienced that the interface may take some time for new users to understand.

What recommendations would you give to someone considering this product?

I would say that if you want organized and secure document management, definitely consider this.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Katie M.

  • Role: Finance
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

Reliable document management platform

Likeliness to Recommend

9 /10

What differentiates Microsoft SharePoint from other similar products?

‎Many competing platforms require separate apps or interfaces for collaboration and editing. SharePoint embeds it into tools users already know. SharePoint provides enterprise-grade, detailed version histories with governance capabilities.

What is your favorite aspect of this product?

‎The “Alert Me” feature is a lifesaver. Instead of constantly checking a folder to see if a client uploaded a signed contract, I can just tell SharePoint to send me an email the second a new file appears. If I upload a photo of a receipt or a scanned contract, SharePoint automatically “reads” the text, making the content searchable and allowing AI tools to summarize it.

What do you dislike most about this product?

‎SharePoint is not “plug and play.” If you just dump files into it without a strict plan, it quickly becomes a digital graveyard. This is something I find clunky.

What recommendations would you give to someone considering this product?

The biggest mistake people make is treating SharePoint like a traditional hard drive. Instead of one massive site with 50 folders, create multiple sites and link them together using a Hub Site. This keeps permissions simple and makes the search engine much more accurate.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

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