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Microsoft Corporation

Microsoft SharePoint

Composite Score

8.8 /10

CX Score

9.1 /10

1400 Reviews Write a Review

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What is Microsoft SharePoint?

Microsoft SharePoint is your mobile intranet for collaboration and teamwork. Share files, manage documents and create team sites & employee intranets.

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Company Details

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Awards & Recognition

Microsoft SharePoint won the following awards in the Document Management category

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2026 Emotional Footprint Champion

Latest Award, 2026

2026 Data Quadrant Champion

2026

1 Top Rated Capabilities

2 Top Rated Features

2026

2025 Emotional Footprint Champion

2025

2025 Data Quadrant Champion

2025

0 Top Rated Capabilities

2 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

0 Top Rated Capabilities

3 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Microsoft SharePoint Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft SharePoint.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft SharePoint?

2% Negative

5% Neutral

93% Positive

Pros

Respectful
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 83

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Searchability

Editor Functions

Version Control

Metrics and Reporting

Virtual Data Room

Indexing and Classification

Check Out Check in

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Ease of Data Integration

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Microsoft SharePoint Reviews

Abhishek J.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

Great Product for Document Management

Likeliness to Recommend

9 /10

What differentiates Microsoft SharePoint from other similar products?

SharePoint stands out for its deep integration with Microsoft 365, enabling seamless document management, team collaboration, and communication within organizations. Its robust security and version control features make it ideal for enterprises managing large amounts of data. Unlike some alternatives, SharePoint also offers customizable intranets, workflow automation, and enterprise-grade content management, making it highly adaptable for internal business processes and document collaboration across departments.

What is your favorite aspect of this product?

favorite aspect of SharePoint is its seamless integration with Microsoft 365 and powerful document management system, allowing teams to collaborate efficiently while maintaining robust security. Its version control and workflow automation features make it indispensable for large organizations, providing a centralized platform for data sharing, project management, and communication across teams while maintaining enterprise-level security.

What do you dislike most about this product?

SharePoint’s biggest downside is its complexity, especially for users without technical experience. Customization often requires coding or extensive knowledge of the platform, and the user interface can feel dated compared to more modern tools. Additionally, it lacks intuitive design capabilities, making it harder for non-developers to create visually appealing or fully functional sites without additional training.

What recommendations would you give to someone considering this product?

For organizations already using Microsoft 365, SharePoint is a powerful solution for document management, collaboration, and intranet development. It's ideal for large teams needing a secure platform for information sharing and workflow automation. However, if you're not already in the Microsoft ecosystem or need simpler, more user-friendly platforms, SharePoint’s learning curve might be steep, and other tools may be more suitable.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Uchechi O.

Role: Operations
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Great product so easy to navigate, user friendly

Likeliness to Recommend

10 /10

What differentiates Microsoft SharePoint from other similar products?

the impressive collaboration between teams and SharePoint is commendable the fact that files uploaded on teams can be automatically backed up on it is a very unique feature

What is your favorite aspect of this product?

the seamless integration with other Microsoft tools

What do you dislike most about this product?

Nothing everything interest me

What recommendations would you give to someone considering this product?

It worth every penny its a very good option and better than onedrive

Pros

Reliable
Enables Productivity
Effective Service
Saves Time

Edgar Raphael S.

Role: Sales Marketing
Industry: Transportation
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2024

“Great to use but highly localized “

Likeliness to Recommend

10 /10

What differentiates Microsoft SharePoint from other similar products?

One place one platform, tracking docs made simple , interactivity is good

What is your favorite aspect of this product?

Easy to trac documents shared within a group project

What do you dislike most about this product?

Slow speeds on uploads

What recommendations would you give to someone considering this product?

To invest in it and get a full package

Pros

Reliable
Efficient Service
Effective Service
Saves Time

Microsoft SharePoint

What is Microsoft SharePoint?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Microsoft SharePoint Ratings

88 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft SharePoint?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Searchability DMSes generally allow for the ability to conduct searches on document content.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Version Control Tracking of document versions with each iteration of document changes.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Virtual Data Room The ability to allow administrators to communicate with their invited users regarding deals, legal cases, audits, etc. related to specific documents.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Microsoft SharePoint Reviews

Abhishek J.

Great Product for Document Management

Likeliness to Recommend

Pros

Uchechi O.

Great product so easy to navigate, user friendly

Likeliness to Recommend

Pros

Edgar Raphael S.

“Great to use but highly localized “

Likeliness to Recommend

Pros

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Feature Ratings

Document Sharing

Document Hosting

Security and Access Control

Access Tracking

Searchability

Editor Functions

Version Control

Metrics and Reporting

Virtual Data Room

Indexing and Classification

Check Out Check in

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Ease of Data Integration

Quality of Features

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support