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Microsoft Corporation

Microsoft Operations Management Suite

Composite Score

8.5 /10

CX Score

8.7 /10

42 Reviews Write a Review

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What is Microsoft Operations Management Suite?

Operations Management Suite (also known as OMS) is a collection of cloud-based services for managing your on-premises and cloud environments from one single place. Rather than deploying and managing on-premises resources, OMS components are entirely hosted in Azure.

Company Details

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Awards & Recognition

Microsoft Operations Management Suite won the following awards in the Systems Management category

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6 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2026

4 Top Rated Capabilities

0 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Conflict Resolution

2024

Microsoft Operations Management Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Operations Management Suite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Operations Management Suite?

0% Negative

1% Neutral

99% Positive

Pros

Respectful
Saves Time
Continually Improving Product
Unique Features

Feature Ratings

Average 80

Access Rights Management

Storage Monitoring

Multi-Site Functionality

Cloud Monitoring

Server Performance Monitoring

Centralized Dashboard

Patching Automation

Deployment Model

Network Performance Management

Auto-Discovery

Capacity Management

Vendor Capability Ratings

Average 82

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Microsoft Operations Management Suite Reviews

Het P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Aug 2024

Need more features

Likeliness to Recommend

10 /10

What differentiates Microsoft Operations Management Suite from other similar products?

User interface is bad

What is your favorite aspect of this product?

better use case

What do you dislike most about this product?

Worst integration

What recommendations would you give to someone considering this product?

Buy but think over other platforms as well

Pros

Reliable
Unique Features
Efficient Service
Inspires Innovation

Swati M.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2026

IT Manager

Likeliness to Recommend

10 /10

What differentiates Microsoft Operations Management Suite from other similar products?

The feature that sets Microsoft Operational Management Suit apart is how it simplifies complex IT operations without making the experience feel fragmented. Rather than offering a collection of disconnected tools, it provides a unified workspace for monitoring, security, automation, and performance insights. I especially appreciated how quickly it highlighted potential issues and helped streamline routine tasks.

What is your favorite aspect of this product?

My favourite aspect of Microsoft operational management Suits is how it makes managing IT operations feel more organized. I like having monitoring, automation, and performance insights available in one place instead of relying on multiple tools. It helps simplify everyday tasks, improve visibility across the environment, and makes it easier to respond to issue before they become bigger problems.

What do you dislike most about this product?

The main thing I dislike is that the platform can take some time to get used to. It offer a lot a functionality, but that also makes certain feature harder to find at first. While the overall experience improves with regular use, I think a cleaner interface and more intuitive navigation would make it easier for new users to get started and work more efficiently.

What recommendations would you give to someone considering this product?

I recommend taking some time to evaluate whether its features match your organization's needs. Like any enterprise platform, there is learning curve, becoming familiar with a core functionality first makes the overall experience much smoother. With the right setup and a little practice, it can become a reliable tool for managing everyday IT operations.

Pros

Continually Improving Product
Enables Productivity
Trustworthy
Unique Features

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2023

SCOM is not dead

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Microsoft Operations Management Suite

What is Microsoft Operations Management Suite?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

Microsoft Operations Management Suite Ratings

90 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Microsoft Operations Management Suite?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Access Rights Management Ability to track and manage user access of sensitive data and systems

Storage Monitoring Monitor storage performance and capacity.

Multi-Site Functionality Centralized management of resources across multiple remote locations.

Cloud Monitoring Monitor SaaS, IaaS, and PaaS deployments (e.g., metrics such as throughput, latency, and failed requests).

Server Performance Monitoring Monitor and report server performance (e.g., memory, CPU, and disk utilization).

Centralized Dashboard Summarize the overall status of your data center, including alerts, performance, and capacity.

Patching Automation The automated deployment and installation of server patches

Deployment Model Deployment model(s), e.g. on-premise, cloud, hybrid, suit business needs

Network Performance Management Includes network performance analysis, bandwidth monitoring, and capacity planning.

Auto-Discovery Automate discovery of systems and assets on your network.

Capacity Management Monitor system utilization and provide alerts when pre-defined thresholds are reached.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Microsoft Operations Management Suite Reviews

Het P.

Need more features

Likeliness to Recommend

Pros

Swati M.

IT Manager

Likeliness to Recommend

Pros

SCOM is not dead

Likeliness to Recommend

Pros

Most Popular Microsoft Operations Management Suite Comparisons

Oracle Enterprise Manager

AWS Systems Manager

Datadog

Microsoft System Center

ServiceNow IT Operations Management

IBM Power Systems

Feature Ratings

Access Rights Management

Storage Monitoring

Multi-Site Functionality

Cloud Monitoring

Server Performance Monitoring

Centralized Dashboard

Patching Automation

Deployment Model

Network Performance Management

Auto-Discovery

Capacity Management

Vendor Capability Ratings

Vendor Support

Ease of IT Administration

Usability and Intuitiveness

Quality of Features

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features