Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Trustworthy
  • Saves Time
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

85

Security

85

Drag and Drop Design

83

State Transformation

82

Field Configuration and Customization

82

Electronic Signatures

81

Data Analysis and Survey Function

81

Workflow Automation

80

Version Management

80

APIs and Integration

79

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Usability and Intuitiveness

85

Business Value Created

85

Ease of Data Integration

83

Quality of Features

82

Ease of IT Administration

81

Ease of Customization

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

79

Breadth of Features

79

Microsoft Forms Reviews

simone i.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2024

Quick and easy form creation with some limitations

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms stands out primarily due to its seamless integration within the Microsoft 365 ecosystem. It allows for direct collaboration with other Office applications, making data collection and analysis smooth and efficient. Additionally, it provides robust security and compliance features aligned with Microsoft’s enterprise-grade standards.

What is your favorite aspect of this product?

Its integration with Excel for real-time data collection and analysis and the easy to use generation of html code to embed on website.

What do you dislike most about this product?

One downside to Microsoft Forms is its limited customization and design options compared to some other form-building tools. The templates and themes are also basic, with minimal visual flexibility, which can make it challenging to match forms to specific branding guidelines.

What recommendations would you give to someone considering this product?

If you’re already using Microsoft 365, Forms is an excellent addition that will integrate smoothly with your current workflows. However, if your needs include advanced customization and branding, you might want to evaluate another survey tool or explore alternative options.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Generous Negotitation

Edem Aurelius K.

  • Role: Industry Specific Role
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Versatile tool for creating surveys and quizzes

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Definitely its Integration with Microsoft 365

What is your favorite aspect of this product?

User-friendly interface and ease of use. The new custom theme are also really cool.

What do you dislike most about this product?

Mobile version interface can be improved. Not the best experience.

What recommendations would you give to someone considering this product?

Define your survey objectives clearly and clearly make use of the branching feature. For analysis, you will definitely need Power BI or another analysis tool for advanced analysis.

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Harsh R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2026

Platform which provide lot of help.

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

This platform is mostly same but i think its kinda outdated as there are many other platform which provide many things.

What is your favorite aspect of this product?

My favourite thing is it give attach to all the other microsoft platforms app like excel and all,

What do you dislike most about this product?

Its outdated as of now, dashboard is complicated it need a lot of change now.

What recommendations would you give to someone considering this product?

Yes you can consider but try exploring other platforms also then decide.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

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