Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

8.8 /10
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the eForms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

2% Negative
3% Neutral
95% Positive

Pros

  • Respectful
  • Reliable
  • Efficient Service
  • Fair

Feature Ratings

Average 83

Security

86

Mobility

86

Drag and Drop Design

83

Electronic Signatures

83

Field Configuration and Customization

83

Data Analysis and Survey Function

82

Workflow Automation

82

Version Management

82

APIs and Integration

80

State Transformation

79

Vendor Capability Ratings

Average 82

Ease of Implementation

88

Usability and Intuitiveness

87

Business Value Created

85

Quality of Features

83

Ease of Data Integration

83

Ease of Customization

82

Breadth of Features

81

Ease of IT Administration

81

Vendor Support

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Microsoft Forms Reviews

Daniel G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy way to create forms

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

Unlike other tools, it is unique in that it allows you to share forms with your organization's groups and team members. In addition, it is a great solution to support sustainable work. Data can be easily retrieved and data analysis and trending is possible.

What is your favorite aspect of this product?

What I like the most about this tool is that MS Forms has a fairly lightweight design, is easy for end users to use, and can also be integrated via Power Automate and other tools. From what we can tell, this product is very comfortable.

What do you dislike most about this product?

In my personal opinion, I can say that since I have been using this tool, I have not found any flaws, as it is very easy to create survey forms and collect data very quickly.

What recommendations would you give to someone considering this product?

We recommend this tool as it has multiple options for analyzing the collected data. This is a great tool for small organizations and startups to get an overview of customer feedback.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Beka T.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Features disappoint, but other way its great

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

have not seen other software before

What is your favorite aspect of this product?

easy and connected to microsoft

What do you dislike most about this product?

way to be flexible

What recommendations would you give to someone considering this product?

add more features

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

Kevin I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Very practical, it lives up to the expectations

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

It is backed up by a big tech company that cares about its customers and is socially responsible. Microsoft also offers some nice integrations with azure services as well which I consider a plus

What is your favorite aspect of this product?

Intuitive UI, ease of use and easy management of form responses

What do you dislike most about this product?

Nothing in particular, i just wish it had more advanced features like third party integrations to connect data sources to my forms.

What recommendations would you give to someone considering this product?

Consider your needs specially towards the ability to have questions whose answers are dynamic. As all fields you add to the form are static.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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