Microsoft Forms Logo Award Winner Product Badge
Microsoft Forms Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Forms

Composite Score
8.8 /10
CX Score
9.2 /10
Category
Microsoft Forms
8.8 /10

What is Microsoft Forms?

Easily create surveys to collect customer feedback, measure employee satisfaction, and organize team events. Microsoft Forms is simple to use, works on any web browser, and comes with themes and question branching so you won't have to do a lot of work to get to a great survey. Quickly create quizzes to measure student knowledge, evaluate class progress, and focus on topics that need improvement. Microsoft Forms lets you assign points for automatic grading and give explanations for further instruction, so quizzing students is easier than ever. Find out what the class thinks of your trip idea, where the team wants to meet, or how presentation attendees feel.

Company Details


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Awards & Recognition

Microsoft Forms won the following awards in the Online Forms category

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Microsoft Forms Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Forms.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Forms?

1% Negative
2% Neutral
97% Positive

Pros

  • Trustworthy
  • Saves Time
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 82

Mobility

85

Security

85

Drag and Drop Design

83

State Transformation

82

Field Configuration and Customization

82

Electronic Signatures

81

Data Analysis and Survey Function

81

Workflow Automation

80

Version Management

80

APIs and Integration

79

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Usability and Intuitiveness

85

Business Value Created

85

Ease of Data Integration

83

Quality of Features

82

Ease of IT Administration

81

Ease of Customization

81

Availability and Quality of Training

80

Vendor Support

80

Product Strategy and Rate of Improvement

79

Breadth of Features

79

Microsoft Forms Reviews

Adil B.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Best for seamless online surveys and data collect

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

The user experience of Microsoft Forms is better than that of other forms such as google forms, and its integration with other microsoft products helps with better overall experience.

What is your favorite aspect of this product?

Microsoft Forms automatically integrates with Excel . This makes it straight-forward and easy to export my survey data to Excel for data analysis purposes .

What do you dislike most about this product?

At the present time, Microsoft Forms lacks a mobile app. This makes it difficult to build , modify or edit forms on the go.

What recommendations would you give to someone considering this product?

Highly recommended platform for online surveys and seamless data collection.

Pros

  • Helps Innovate
  • Unique Features
  • Effective Service
  • Inspires Innovation

Ankit W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Best online Form tool in the market

Likeliness to Recommend

9 /10

What differentiates Microsoft Forms from other similar products?

It can create quizzes along with automatic grading which makes it unique. Also, the integration with Excel for analysis makes it so reliable.

What is your favorite aspect of this product?

I like how it can be integrated with Microsoft 365, especially Excel as I mostly work with Excel only. Moreover, it has a user-friendly interface which makes it beginner friendly.

What do you dislike most about this product?

I did not like that it does not have much customization in designs, and it cannot handle complex login in surveys.

What recommendations would you give to someone considering this product?

I highly recommend this tool.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Inspires Innovation

Samson I.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Perfect for Quick Feedback Collection

Likeliness to Recommend

10 /10

What differentiates Microsoft Forms from other similar products?

Microsoft Forms is better for corporations than Google Forms since it interfaces with other Microsoft Office products.

What is your favorite aspect of this product?

Microsoft Teams makes form integration easy.

What do you dislike most about this product?

It has fewer question kinds and design possibilities than other form builders.

What recommendations would you give to someone considering this product?

Ideal for Microsoft using companies that require a simple, integrated form tool.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Effective Service

Cons

  • Less Friendly Negotiation

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