Microsoft Exchange Online Archiving Logo Award Winner Product Badge
Microsoft Exchange Online Archiving Logo Award Winner Product Badge
Microsoft Corporation

Microsoft Exchange Online Archiving

Composite Score
8.4 /10
CX Score
8.7 /10
Category
Microsoft Exchange Online Archiving
8.4 /10

What is Microsoft Exchange Online Archiving?

Solve archiving, compliance, regulatory, and eDiscovery challenges. Hosted on Microsoft globally redundant servers, with IT-level phone support 24 hours a day, seven days a week, Exchange Online Archiving is compatible with Exchange Server 2019, 2016, 2013, and 2010. It’s also available as an add-on service for mailboxes that are hosted online.

Company Details


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Awards & Recognition

Microsoft Exchange Online Archiving won the following awards in the Data Archiving category

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Microsoft Exchange Online Archiving Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Exchange Online Archiving.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

97 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Exchange Online Archiving?

1% Negative
9% Neutral
90% Positive

Pros

  • Enables Productivity
  • Reliable
  • Security Protects
  • Performance Enhancing

Feature Ratings

Average 81

Data Encryption

86

Storage Optimization

85

Data Compression

83

Data Deletion Control and Space Gain

82

Multiple Format Support

81

Data Format Native Generic

81

Restore to Current Format

80

External Storage Connectivity

80

Ediscovery Audit Trail

79

Long Term Data Retention

79

Platform Support

77

Vendor Capability Ratings

Average 79

Ease of Data Integration

85

Quality of Features

83

Ease of IT Administration

82

Breadth of Features

81

Usability and Intuitiveness

81

Business Value Created

80

Ease of Implementation

80

Ease of Customization

79

Availability and Quality of Training

76

Product Strategy and Rate of Improvement

74

Vendor Support

72

Microsoft Exchange Online Archiving Reviews

Timothy W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Microsoft Exchange for communication

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

When setting up a meeting or calendar sharing to see when other members are free or available, we utilize this for our daily work email. Also, we use it to keep track of our own project-related discussions and to exchange papers with other members of the company. If you're looking for a way to get to know other members of the community, this is a fantastic place to start. It saves a lot of paper since you don't have to print everything, and the information is easy to access.

What is your favorite aspect of this product?

For our clients, the switch to an entirely independent (parallel processing) Microsoft Exchange Server was a lifesaver because previous versions of the software frequently crashed. The clever viva add-on informs me of any things that are still uncompleted in my large email to-do lists. Migrating to Office 365 has never been easier because to the meticulous preparation that has gone into it. Web applications will load more quickly.

What do you dislike most about this product?

It only works with Microsoft products. Google applications are more generic. Oracle Linux is better. Recent changes aren't trustworthy, and many email issues aren't fixable.

What recommendations would you give to someone considering this product?

Most of the 365 subscriptions include both the desktop and cloud versions of Microsoft programs. These "traditional" software may be installed on a desktop computer and used offline without any problems, as long as you have a working Internet connection. Because so many firms still transmit each other files developed locally using these applications, despite this being an era of cloud computing–there is a strong case for keeping desktop versions available.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Sarah H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

We've reduced the danger of sensitive data

Likeliness to Recommend

9 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

Our email server is a virtual computer that runs Exchange. As far as we know, this mail server is where all mailboxes belonging to hospital employees are kept. When sending an email to multiple recipients at once is not possible, the mail server may address this problem by allowing us to build distribution groups. This means that if I send an email to a distribution group, it will be received by everyone who is a member of that group. The majority of our mailboxes are on-premises, however some are hosted in the cloud using Microsoft Exchange.

What is your favorite aspect of this product?

We have a large number of domains and send and receive hundreds of emails per day. Microsoft Exchange makes it easy to keep track of everything. Anyone who requires some sort of automated email system will likely find Microsoft Exchange useful. The current version of Exchange has also considerably reduced the time spent managing/administrating email, which is a tremendous advantage regardless of the size of the company.

What do you dislike most about this product?

Continuity of operations might be jeopardized, and the expense of re-creating lost data is high. Purchasing hardware and software can be expensive.

What recommendations would you give to someone considering this product?

Numerous threats were avoided because of the threat detection, which prevented users from dealing with emails that may have led to a security breach. Email management time has decreased significantly after the transition to Exchange online. We've been able to reduce the risk of sensitive data being sent over email after implementing the data loss protection setup.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Respectful

Glenn S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Great product but could use some improvements

Likeliness to Recommend

8 /10

What differentiates Microsoft Exchange Online Archiving from other similar products?

Gartner top 5.

What is your favorite aspect of this product?

Integrations to other apps

What do you dislike most about this product?

Searching and journaling

What recommendations would you give to someone considering this product?

Get training and best practices before implementation

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Saves Time

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