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Microsoft Corporation

Microsoft Entra ID

Composite Score

8.5 /10

CX Score

8.7 /10

98 Reviews Write a Review

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What is Microsoft Entra ID?

Microsoft Entra ID ( Formerly Azure AD) Protect access to resources and data using strong authentication and risk-based adaptive access policies without compromising user experience. Provide a fast, easy sign-in experience across your multi cloud environment to keep your users productive, reduce time managing passwords, and increase productivity. Manage all your identities and access to all your applications in a central location, whether they’re in the cloud or on-premises, to improve visibility and control.

Company Details

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Awards & Recognition

Microsoft Entra ID won the following awards in the Identity and Access Management category

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2026 Data Quadrant Champion

Latest Award, 2026

11 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2026

2025 Emotional Footprint Champion

2025

2025 Data Quadrant Champion

2025

7 Top Rated Capabilities

9 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2024

Microsoft Entra ID Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Entra ID.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Entra ID?

5% Negative

4% Neutral

91% Positive

Pros

Fair
Security Protects
Reliable
Enables Productivity

Feature Ratings

Average 85

Password Management

Web Cloud Single Sign on (SSO)

Multi-Factor Authentication (MFA)

Privileged Access Management

Provisioning Deprovisioning

Advanced Provisioning

Activity Monitoring Alerts

Identity Governance

Access Request Management

Mobility Support

Reporting

Vendor Capability Ratings

Average 82

Business Value Created

Vendor Support

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization

Ease of Implementation

Also Featured in...

Privileged Access Management

Score 7.7

View Microsoft Entra ID in this category (opens in a new tab)

Microsoft Entra ID Reviews

Zulfan H.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2026

Still the best directory service tool

Likeliness to Recommend

8 /10

What differentiates Microsoft Entra ID from other similar products?

The integration with another Microsoft auite and on prem environment

What is your favorite aspect of this product?

Integration with existing active directory

What do you dislike most about this product?

For hybrid enviroment, it is a quite tedious setup if you dont know what you are doing

What recommendations would you give to someone considering this product?

The best directory management for hybrid or pure cloud native environment

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Andrew C.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2025

‎Strong security without user friction

Likeliness to Recommend

9 /10

What differentiates Microsoft Entra ID from other similar products?

‎Entra ID has improved visibility into who accesses our data systems. The single sign-on experience significantly reduced friction for users accessing multiple tools daily. Along with this, the conditional access policies help us in balancing strong security with user convenience.

What is your favorite aspect of this product?

I love using Microsoft Entra ID to manage secure access across our data platforms consistently. It effortlessly protects our sensitive analytics environments with sensible and effective security defaults.

What do you dislike most about this product?

The set of advanced features is great, but it requires more time than usual, which slows down the working process.

What recommendations would you give to someone considering this product?

I would highly recommend this if you are looking to minimize credential-related risks, have strong security, easily manageable user access, and centralized identity management for sure.

Pros

Performance Enhancing
Effective Service
Inspires Innovation
Respectful

Muhammad A.

Role: Consultant
Industry: Government
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2025

Great product

Likeliness to Recommend

9 /10

What differentiates Microsoft Entra ID from other similar products?

deep integration across the Microsoft ecosystem, including Azure, Microsoft 365, and Dynamics 365. Its native support for Zero Trust architecture, Conditional Access policies, and comprehensive identity governance makes it well-suited for enterprise environments.

What is your favorite aspect of this product?

powerful Conditional Access feature

What do you dislike most about this product?

none i can think off

What recommendations would you give to someone considering this product?

Definite worth a try

Pros

Efficient Service
Respectful
Fair
Continually Improving Product

Microsoft Entra ID

What is Microsoft Entra ID?

Company Details

Need Assistance?

Awards & Recognition

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

Microsoft Entra ID Ratings

85 Likeliness to Recommend

96 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Microsoft Entra ID?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Password Management Software provides credential management and retrieval functionality.

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Privileged Access Management Software provides visibility into specific user access patterns

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Identity Governance Software allows identities and access to be centrally managed through policies.

Access Request Management Software allows IT to track and manage user access requests.

Mobility Support Software is optimized for mobile usage.

Reporting Software provides reporting functionality

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

Privileged Access Management

Microsoft Entra ID Reviews

Zulfan H.

Still the best directory service tool

Likeliness to Recommend

Pros

Andrew C.

‎Strong security without user friction

Likeliness to Recommend

Pros

Muhammad A.

Great product

Likeliness to Recommend

Pros

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Feature Ratings

Password Management

Web Cloud Single Sign on (SSO)

Multi-Factor Authentication (MFA)

Privileged Access Management

Provisioning Deprovisioning

Advanced Provisioning

Activity Monitoring Alerts

Identity Governance

Access Request Management

Mobility Support

Reporting

Vendor Capability Ratings

Business Value Created

Vendor Support

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Customization

Ease of Implementation