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Microsoft Corporation

Microsoft Entra ID

Composite Score

8.0 /10

CX Score

8.0 /10

59 Reviews Write a Review

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What is Microsoft Entra ID?

Microsoft Entra ID ( Formerly Azure AD) Protect access to resources and data using strong authentication and risk-based adaptive access policies without compromising user experience. Provide a fast, easy sign-in experience across your multi cloud environment to keep your users productive, reduce time managing passwords, and increase productivity. Manage all your identities and access to all your applications in a central location, whether they’re in the cloud or on-premises, to improve visibility and control.

Company Details

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Awards & Recognition

Microsoft Entra ID won the following awards in the Privileged Access Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Conflict Resolution

Latest Award, 2025

6 Top Rated Capabilities

10 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

2024 Data Quadrant Champion

2024

5 Top Rated Capabilities

9 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

4 Top Rated Capabilities

3 Top Rated Features

2023

Microsoft Entra ID Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Microsoft Entra ID.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

3
Since last award

100 Plan to Renew

74 Satisfaction of Cost Relative to Value

8
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Microsoft Entra ID?

15% Negative

3% Neutral

82% Positive

Pros

Reliable
Security Protects
Helps Innovate
Continually Improving Product

Feature Ratings

Average 80

Privileged Account Discovery

APP to APP Password Management

Privileged User Behavior Analytics

Privileged Remote Access

Account Vaulting

Reporting and Dashboards

Compliance Reporting

Session Management

Just in Time Access (JIT)

Privileged Account Life Cycle Management

Third Party Integrations OOTB

Vendor Capability Ratings

Average 79

Ease of IT Administration

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Vendor Support

Availability and Quality of Training

Also Featured in...

Identity and Access Management

Score 8.7

View Microsoft Entra ID in this category (opens in a new tab)

Microsoft Entra ID Reviews

Abhay S.

Role: Consultant
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

An In-Depth Review of Azure Active Directory

Likeliness to Recommend

10 /10

What differentiates Microsoft Entra ID from other similar products?

Here are a few key features that differentiate Azure AD from other similar products: Integration with Microsoft products Multi-factor authentication Identity protection Scalability

What is your favorite aspect of this product?

Ease of configuration with third part software tools

What do you dislike most about this product?

I feel Azure Active Directory licence is not too clear, its very confusing for a new user

What recommendations would you give to someone considering this product?

If some one want to implement SSO and using any existing Microsoft Product ten can think about it. We have documentation about setup and configuration.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Manoj K.

Role: Information Technology
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

The product is great, but has a bit of a learning

Likeliness to Recommend

10 /10

What is your favorite aspect of this product?

One of the most popular features of Azure AD is its integration with Microsoft's suite of cloud-based services, such as Office 365 and Azure. This integration provides a seamless experience for users, allowing them to access multiple applications and services with a single set of credentials. Another aspect that users appreciate is the ability to manage access to applications and resources based on specific conditions through the Conditional Access feature. This allows organizations to enforce security policies that are tailored to their specific needs and reduce the risk of data breaches.

What do you dislike most about this product?

Some organizations may find that the cost of Azure AD is higher than they are willing to pay, particularly if they have a large number of users or require access to advanced features that are only available with more expensive licensing tiers. Another potential challenge with Azure AD is its complexity, which may require organizations to invest time and resources in training and support to ensure that their administrators are proficient in using the product effectively.

What recommendations would you give to someone considering this product?

If you're considering Microsoft Azure Active Directory (Azure AD) as a potential identity and access management (IAM) solution for your organization, here are some recommendations to keep in mind: 1. Evaluate your organization's needs and requirements 2. Consider the cost 3. Take advantage of free trial 4. Invest in training and support 5. Start with a pilot project

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Mar 2023

Great product, easy to implement and easy to manag

Likeliness to Recommend

9 /10

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Microsoft Entra ID

What is Microsoft Entra ID?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

Microsoft Entra ID Ratings

86 Likeliness to Recommend

3 Since last award

100 Plan to Renew

74 Satisfaction of Cost Relative to Value

8 Since last award

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love Microsoft Entra ID?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Privileged Account Discovery Can discover roles for local and distributed accounts for on-prem or cloud environments.

APP to APP Password Management Manages passwords for key applications via a secure, central location.

Privileged User Behavior Analytics Tracks Groups, assesses, & reports on assets by IP range, naming convention, OS, domain, applications, business function, Active Directory, and more.

Privileged Remote Access Controls and monitors privileged sessions using standard protocols for RDP, VNC, HTTP/S, and SSH connections

Account Vaulting Provides one, unified, comprehensive solution to manage accounts for both human (privileged users) and non-person (application, machine, service account, etc.)

Reporting and Dashboards Able to see in one place all the privileged accounts across the environment.

Compliance Reporting By design auditing reporting metrics data feature by industries/compliance e.g. SOC2, SOX, PCI DSS 3.2, HIPAA, NERC CIP, ISO 27001, etc.

Session Management Enables the user to inject credentials directly into the access session; the user never needs to know or see the credential

Just in Time Access (JIT) Ability to assign dynamic privileges to accounts and assets to ensure identities only have the appropriate privileges when needed and for a limited time

Privileged Account Life Cycle Management Ability to manage the life cycle of privileged accounts IE. Provisioning/De-provisioning of Privileged Access, session management, etc.

Third Party Integrations OOTB Integrates with leading IGA, CIEM, ITSM, CSPM, AM and SIEM solutions. Use of REST API's a benefit for easier integration.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Identity and Access Management

Microsoft Entra ID Reviews

Abhay S.

An In-Depth Review of Azure Active Directory

Likeliness to Recommend

Pros

Manoj K.

The product is great, but has a bit of a learning

Likeliness to Recommend

Pros

Great product, easy to implement and easy to manag

Likeliness to Recommend

Pros

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Feature Ratings

Privileged Account Discovery

APP to APP Password Management

Privileged User Behavior Analytics

Privileged Remote Access

Account Vaulting

Reporting and Dashboards

Compliance Reporting

Session Management

Just in Time Access (JIT)

Privileged Account Life Cycle Management

Third Party Integrations OOTB

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Vendor Support

Availability and Quality of Training