Malbek CLM Logo Award Winner Product Badge
Malbek CLM Logo Award Winner Product Badge
Malbek

Malbek CLM

8.3 / 10
Category
Malbek CLM
8.3 / 10

What is Malbek CLM?

Take control of your entire contract management process from initial request to signature and beyond. Malbek Contrax is today’s most intuitive, AI fueled, end-user and admin-user friendly CLM solution. Make contract requests easy, including integrations with Salesforce, Dynamics, Netsuite, Coupa, HubSpot and more. Have your sales, legal, procurement, finance and all departments collaborate easily on contracts. Streamline review and approval as well as counterparty negotiations. Effectively manage contract obligations and renewals, so you never miss a milestone again.

Company Details


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Awards & Recognition

Malbek CLM won the following awards in the Contract Lifecycle Management category

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Malbek CLM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Malbek CLM.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

6
Since last award


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Emotional Footprint Overview

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Malbek CLM?

0% Negative
12% Neutral
88% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Fair
  • Acts with Integrity

Feature Ratings

Average 83

OCR Support

86

Contract Approval

86

Searchable Repository

86

Clause Management

86

E-Signature

85

Contract Authoring

85

Obligation Management

84

Workflow

83

Integration

81

Redlining

75

Reporting Analytics

74

Vendor Capability Ratings

Average 84

Ease of Customization

100

Availability and Quality of Training

96

Ease of IT Administration

96

Ease of Data Integration

91

Quality of Features

91

Vendor Support

91

Ease of Implementation

89

Breadth of Features

88

Product Strategy and Rate of Improvement

86

Usability and Intuitiveness

86

Business Value Created

83

Malbek CLM Reviews

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Intuitive solution that quickly demonstrates value

Likeliness to Recommend

9 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

LaToya G.

  • Role: Vendor Management
  • Industry: Energy
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Feb 2024

Excellent CLM!

Likeliness to Recommend

10 / 10

What differentiates Malbek CLM from other similar products?

Malbek is highly functioning and user friendly. It has tools to guide and assist with processes and workflows that are beneficial to users. The support received from the support team is always efficient and valuable. Everyone on the Malbek team is knowledgeable and friendly. They listen with respect and care and will go above and beyond to resolve any issues. The support team at Malbek is unlike any other CLM support I have experienced where they are somewhat cryptic and unavailable. Malbek goes the extra mile to create relationships that foster a supportive environment and partnership with their customers.

What is your favorite aspect of this product?

I enjoy the functionality of Malbek and the consistency of the workflows.

What do you dislike most about this product?

I wish Malbek had an easier search capability. As of now, when searching by Contract ID, it provides too many results that are not specific to that ID # but more to any numbers that are within the ID.

What recommendations would you give to someone considering this product?

Make sure you know your business needs and work closely with the Malbek team to build the product the way it will fit for your business. They will accommodate and work with their customers to ensure ultimate satisfaction as well as provide ongoing support.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ewa H.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Trusted partner essential to Legal Operations

Likeliness to Recommend

10 / 10

What differentiates Malbek CLM from other similar products?

Every interaction is a 2 way conversation where I can trust I won't be pushed into a cookie cutter solution.

What is your favorite aspect of this product?

The product reflects that they are listening to what their customers want, not just churning out features to keep up with the competition. They sincerely want to provide an excellent product to their customers.

What do you dislike most about this product?

Would love to see a Slack integration, but that's no different from any other vendor

What recommendations would you give to someone considering this product?

It's rare to find a vendor who will work side by side with you and really listen to the issues that are important to your business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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