Sinch

Mailjet

8.4 /10

What is Mailjet?

Our intuitive and collaborative tools let you focus on creating attractive, successful campaigns that engage your email list, while we take care of getting your emails to their inbox with our proven suite of deliverability tools.

Company Details

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Mailjet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Mailjet.

91 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Mailjet?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 87

Sales Intelligence & Conversion Rates

100

Text Messaging

100

Surveys and Polling

100

Segmentation

Auto-Responders

Campaign Management

Email Delivery

SPAM Compliance

Basic Reporting and Analytics

Email Templates

Content Authoring

Vendor Capability Ratings

Average 85

Breadth of Features

100

Ease of Customization

100

Ease of Data Integration

100

Ease of Implementation

100

Ease of IT Administration

100

Product Strategy and Rate of Improvement

100

Quality of Features

100

Usability and Intuitiveness

100

Vendor Support

100

Availability and Quality of Training

Business Value Created

Mailjet Reviews

Abhishek V.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

Overall UI system is pretty simple

Likeliness to Recommend

10 /10

What differentiates Mailjet from other similar products?

Effortless schedule system, and one-tap email builder helps us to do our email marketing precisely.

What is your favorite aspect of this product?

Impressive analytical information to review all successful and unsuccessful email campaigns.

What do you dislike most about this product?

Could have list cleaning feature that prioritizes all emails in our email list and lists out accordingly.

What recommendations would you give to someone considering this product?

Well, if you ask for my preference and want something budget-friendly then my vote will surely go for Mailjet.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Maninder S.

Role: Operations
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Best email software

Likeliness to Recommend

10 /10

What differentiates Mailjet from other similar products?

The speed and delivery percentage is the best. It has great metrics dashboard as well.

What is your favorite aspect of this product?

Favorite aspect is that it has templates which makes the entire case of campaigns very easy.

What do you dislike most about this product?

Only dislike is that there is no unsubscribe notification of customers or ability to revoke.

What recommendations would you give to someone considering this product?

Strongly recommend this product for email campaigns to reach to mass audience. Must have little technical knowledge.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Shamita P.

Role: Sales Marketing
Industry: Entertainment
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Fantastic email marketing tool

Likeliness to Recommend

10 /10

What differentiates Mailjet from other similar products?

Mailjet allows multi user interface so more people can login from the team to work on the product and campaign.

What is your favorite aspect of this product?

Favorite aspect is that the dashboard is extremely sound with a lot of metrics and one can analyse all the costing results.

What do you dislike most about this product?

The only thing is that mailjet pricing is higher than competition and must be lowered.

What recommendations would you give to someone considering this product?

Must have and must recommend product for businesses that wish to make a marketing campaign without need of technical knowledge.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Mailjet

What is Mailjet?

Company Details

Need Assistance?

Mailjet Ratings

91 Likeliness to Recommend

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Mailjet?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Sales Intelligence & Conversion Rates The ability to track conversion rates and ROI from email campaigns.

Text Messaging The capability to send messages by SMS in addition to email.

Surveys and Polling Ability to survey customers and gather feedback.

Segmentation The ability to segregate mailing list based on criteria. Example, demographics, location, target market, existing or new customers.

Auto-Responders The ability to send an automated email to new contacts, interact when subscribers engage with previous emails, and auto-respond when they join a new list.

Campaign Management Email campaign management is a sequence of marketing efforts that contacts multiple recipients and are designed to reach out to subscribers at the best time.

Email Delivery The ability to send email to large number of recipients at-scale.

SPAM Compliance The ability to actively manage compliance with spam-related legislation, for example, providing opt-out capabilities.

Basic Reporting and Analytics The ability to measure metrics related to CRM/emails/campaigns.

Email Templates The ability to create and curate email templates based off of approved brand standards.

Content Authoring The ability to create emails including body copy, ability to include graphics and test the content view.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Mailjet Reviews

Abhishek V.

Overall UI system is pretty simple

Likeliness to Recommend

Pros

Maninder S.

Best email software

Likeliness to Recommend

Pros

Shamita P.

Fantastic email marketing tool

Likeliness to Recommend

Pros

Feature Ratings

Sales Intelligence & Conversion Rates

Text Messaging

Surveys and Polling

Segmentation

Auto-Responders

Campaign Management

Email Delivery

SPAM Compliance

Basic Reporting and Analytics

Email Templates

Content Authoring

Vendor Capability Ratings

Breadth of Features

Ease of Customization

Ease of Data Integration

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Vendor Support

Availability and Quality of Training

Business Value Created