LumApps Customer Reviews 2026 | Employee Communications

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LumApps

Composite Score

7.8 /10

CX Score

7.7 /10

33 Reviews Write a Review

Claim Software

What is LumApps?

LumApps Social Collaborative Intranet helps companies in all industries improve communications and much more. Lets get in touch! LumApps is the next step in the evolution of the employee intranet. Fully integrated with Microsoft Office 365, as well as G-Suite and other tools, the powerful LumApps Platform lets employees connect and collaborate to create a more efficient and engaged workforce.

Company Details

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Awards & Recognition

LumApps won the following awards in the Employee Communications category

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1 Top Rated Capabilities

6 Top Rated Features

Latest Award, 2026

2 Top Rated Capabilities

7 Top Rated Features

2025

1 Top Rated Capabilities

4 Top Rated Features

2024

2 Top Rated Capabilities

4 Top Rated Features

2023

LumApps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LumApps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

91 Plan to Renew

78 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LumApps?

0% Negative

13% Neutral

87% Positive

Pros

Reliable
Inspires Innovation
Helps Innovate
Respectful

Feature Ratings

Average 87

Employee Directory

Rewards Recognition

Newsletter Creation

News Feeds, Alerts & Notifications

Single Sign-On (SSO)

Mobile

Surveys and Polling

Instant Messaging

Application Integration

Emergency Notification

Intranet

Vendor Capability Ratings

Average 79

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Quality of Features

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

Also Featured in...

Digital Workplace

Score 8.7

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LumApps Reviews

Role: C-Level
Industry: Apparel
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jun 2024

Okay product. Having used I wouldn’t recommend it

Likeliness to Recommend

3 /10

Pros

Acts with Integrity
Reliable
Efficient Service
Friendly Negotiation

Cons

Leverages Incumbent Status
Slower Product Innovation
Less Effective Service

Wayne W.

Role: Information Technology
Industry: Media
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2024

Great partnership that solved our needs

Likeliness to Recommend

8 /10

What differentiates LumApps from other similar products?

The leadership team was willing to go the extra mile

What is your favorite aspect of this product?

It's ease of use in publishing content

What do you dislike most about this product?

We had a lot of internal requirements regarding cyber security that really challenged our implementation

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Cons

Security Frustrates

Wilfred B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2025

Satisfying and wont regret

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

Easy to use

What is your favorite aspect of this product?

Able to record a session

What do you dislike most about this product?

Currently satisfies my needs

What recommendations would you give to someone considering this product?

Try it out and you wont regret

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

LumApps

What is LumApps?

Company Details

Need Assistance?

Awards & Recognition

LumApps Ratings

82 Likeliness to Recommend

91 Plan to Renew

78 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love LumApps?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Newsletter Creation Ability to create and distribute company newsletters to employees.

News Feeds, Alerts & Notifications Provides configurable in-app news feeds as well as real-time alerts and updates of all board relevant meeting information.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Surveys and Polling Ability to survey employees and gather feedback.

Instant Messaging Real-time, text-based communication between two or more people

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Intranet Private network that allows collaboration and storage of sensitive documents.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Digital Workplace

LumApps Reviews

Okay product. Having used I wouldn’t recommend it

Likeliness to Recommend

Pros

Cons

Wayne W.

Great partnership that solved our needs

Likeliness to Recommend

Pros

Cons

Wilfred B.

Satisfying and wont regret

Likeliness to Recommend

Pros

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Feature Ratings

Employee Directory

Rewards Recognition

Newsletter Creation

News Feeds, Alerts & Notifications

Single Sign-On (SSO)

Mobile

Surveys and Polling

Instant Messaging

Application Integration

Emergency Notification

Intranet

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Availability and Quality of Training

Business Value Created

Ease of IT Administration

Quality of Features

Ease of Customization

Breadth of Features

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness