LumApps Customer Reviews 2026 | Digital Workplace

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LumApps

Composite Score

8.5 /10

CX Score

8.8 /10

75 Reviews Write a Review

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What is LumApps?

LumApps Social Collaborative Intranet helps companies in all industries improve communications and much more. Lets get in touch! LumApps is the next step in the evolution of the employee intranet. Fully integrated with Microsoft Office 365, as well as G-Suite and other tools, the powerful LumApps Platform lets employees connect and collaborate to create a more efficient and engaged workforce.

Company Details

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Awards & Recognition

LumApps won the following awards in the Digital Workplace category

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2026 Emotional Footprint Champion

Latest Award, 2026

Service Experience
Product Impact
Contract Negotiation

Latest Award, 2026

2026 Data Quadrant Champion

2026

7 Top Rated Capabilities

22 Top Rated Features

2026

2025 Emotional Footprint Champion

2025

Service Experience
Product Impact
Contract Negotiation

2025

2025 Data Quadrant Champion

2025

8 Top Rated Capabilities

19 Top Rated Features

2025

2024 Emotional Footprint Champion

2024

Service Experience
Product Impact
Contract Negotiation

2024

2024 Data Quadrant Champion

2024

7 Top Rated Capabilities

21 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Champion

2023

9 Top Rated Capabilities

20 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Champion

2022

8 Top Rated Capabilities

17 Top Rated Features

2022

LumApps Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LumApps.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LumApps?

2% Negative

1% Neutral

97% Positive

Pros

Reliable
Unique Features
Effective Service
Caring

Feature Ratings

Average 87

Chatbot

Employee Directory

Department Zones

Listings

Workflow & Approvals

Safety Check

Calendars

Reporting and Analytics

Mobile App

File Sharing Collaboration

News Feed

Vendor Capability Ratings

Average 86

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Vendor Support

Ease of IT Administration

Ease of Customization

Also Featured in...

Employee Communications

Score 7.5

View LumApps in this category (opens in a new tab)

LumApps Reviews

Akoth D.

Role: Public Sector
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Together communication platform

Likeliness to Recommend

10 /10

What differentiates LumApps from other similar products?

The software offers cloud intranet functionality which improves employees engagement and ease internal communication.

What is your favorite aspect of this product?

It's faster connect with other platforms give it the best functionality system

What recommendations would you give to someone considering this product?

Sharing knowledge between employees, managers and directors is easy and information is sent once to users.

Pros

Continually Improving Product
Unique Features
Acts with Integrity
Client's Interest First

Role: Sales Marketing
Industry: Shipping
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2024

Fantastic product

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Reliable
Efficient Service
Effective Service

Cons

Less Inspiring
Less Fair
Vendor's Interest First

Sahil C.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Tool for enhancing Internal Communication

Likeliness to Recommend

9 /10

What differentiates LumApps from other similar products?

1. User freindly interface is very amazing and easy to use 2. It easily integrates with google workspace and ehances useability 3. The mobile app works very well

What is your favorite aspect of this product?

1. It has got widgets like no other software 2. It allows the user to make customizations 3. it has great collaboration features

What do you dislike most about this product?

1. The customer support is not very great 2. The cost of implementing the software is very high 3. it has performance issues which reflexct on the business sometimes

What recommendations would you give to someone considering this product?

You should buy this if you are someone working with a large organisation and looking for workspace communication softwares.

Pros

Unique Features
Reliable
Performance Enhancing
Efficient Service

Cons

Less Fair
Less Friendly Negotiation

LumApps

What is LumApps?

Company Details

Need Assistance?

Awards & Recognition

2026 Emotional Footprint Champion

2026 Data Quadrant Champion

2025 Emotional Footprint Champion

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

LumApps Ratings

88 Likeliness to Recommend

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love LumApps?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Chatbot A personalized conversational interface for answering questions and completing tasks.

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Department Zones Department Zones give your department or team a simple, fast, and cost-effective way to leverage next-generation intranet technology to support your goals.

Listings A place to list things for sale or swap.

Workflow & Approvals The ability to include event processing, exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging and approvals.

Safety Check If or when a crisis arises, organizations can identify who may be affected, send multiple modes of notification and monitor employee responses quickly.

Calendars Ability to manage and view employee schedules, and book meetings.

Reporting and Analytics Includes historical and real-time dashboard visualizations, detailed and summary reporting, and easy data extraction for data analysis.

Mobile App Android and iOS app that users can download.

File Sharing Collaboration Users share, view, edit, discuss, and provide feedback on content, synchronously or asynchronously, either natively or through a third-party integration.

News Feed A display of recent activity relevant to users. Can include notices, events, or work activities such as completed tasks, projects, or recently edited documents.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Employee Communications

LumApps Reviews

Akoth D.

Together communication platform

Likeliness to Recommend

Pros

Fantastic product

Likeliness to Recommend

Pros

Cons

Sahil C.

Tool for enhancing Internal Communication

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Chatbot

Employee Directory

Department Zones

Listings

Workflow & Approvals

Safety Check

Calendars

Reporting and Analytics

Mobile App

File Sharing Collaboration

News Feed

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Quality of Features

Availability and Quality of Training

Ease of Data Integration

Breadth of Features

Vendor Support

Ease of IT Administration

Ease of Customization